Job Overview

Manage the Interactive Response Technology (IRT) development of clinical trials from study award to go live, while ensuring that all project work is completed in accordance with SOPs, policies and practices.

We are passionate about the work we do in advancing patient health. We are innovative and bring new ideas to life. Our inclusive environment and dedicated team enable us to drive IRT forward and deliver the highest quality of studies. Flexibility and supportive leaders empower us to explore and grow career in new ways

Essential Functions

• Analyze the protocol and discuss the system needs with the client
• Author the user requirement documents and review with the client study team and internal teams

• Manage the study timelines and ensure study gets delivered before First Patient In (FPI)
• Manage and coordinate all technical and service aspects of complex projects and strategic programs
• Review scope against initial proposal and manage needed budget changes
• Manage the UAT activities based on the client needs
• Take leadership on study programs or client accounts to define standards, lessons learned, support sales and be part of SME teams
• Manage system change requests for protocol amendments or strategic initiatives
• Provide peer-level training, mentoring of new hires and Jr. PM Staff, along with the creation and delivery of formal technical training sessions
• May participate in Investigator meetings, bid defenses, quarterly business reviews with clients; support both client and qualification audits; and present at trade shows.
• Partner with other managers cross-functionally to develop and implement business process improvements
• Provide input into the writing and review of Standard Operating Procedures
• Provide design input to the Proposals Group related to new work/solutions or complex system changes

Qualifications

• Bachelor's Degree required
• 2+ years of IRT experience required
• 5+ years project management and/or clinical trial management experience preferred
• Strong customer service ethic, always providing excellent service to both internal and external ‘clients’.
• Established acumen in working with external clients
• Accountable to perform tasks on-time and with high quality.
• Established high-level IRT technical aptitude
• Excellent written and verbal communication skills
• Strong team player with ability to work independently
• Solid organizational skills including attention to detail and multi-tasking skills
• Good problem solving and analytical skills
• Strong IT skills and working knowledge of Microsoft Office

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com

We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. https://jobs.iqvia.com/eoe

As the COVID-19 virus continues to evolve, IQVIA’s ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding vaccination status. https://jobs.iqvia.com/covid-19-vaccine-status