As a customer-facing Project Manager in our Professional Services organization, you will be responsible for guide our customers through discovery and implementation processes that ensure best utilization of the Bridgeway software suite to improve transactional processing, calculations and workflows foundational to the success of the customer's business. Our flexible software covers every aspect of fund administration, including eligibility, contributions, claims, pension, annuity, and beyond. Your daily responsibilities include aligning projects with business objectives, constructing detailed work plans, managing teams, achieving milestones, and communicating the results to stakeholders.

This position can be remote or hybrid.

Responsibilities:

• Lead client implementations of proprietary software from project kick-off through go-live and transition to support
• Manage communications, escalations, and expectations with external stakeholders
• Develop project plans, schedules, and project estimates
• Assume accountability for on time and in budget delivery of projects
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner
• Manage scope against contract deliverables, maintain margin objectives and meet billable utilization objectives
• Create and maintain a comprehensive project documentation
• Perform risk management analysis to reduce project risks
• Collaborate across the enterprise to handle your customer's needs including professional services, sales, support, engineering, technical services/hosting
• Lead and facilitate the requirement gathering, estimating and creation of proposals
• Communicate to internal and customer C-Suite project status updates, risks, and problem resolution.
• Ensure successful integration of project objectives into client business operations by coordinating training initiatives and ensuring adequate knowledge transfer to Client Services team
• Travel for on-site visits as necessary

Qualifications:

• 4+ years' experience planning and managing the implementation of enterprise level software or IT consulting projects to external stakeholders, to include ownership of budget and schedule
• Thrives working in a fast-paced, complex environment and on challenging projects that require creativity in synthesizing and prioritizing work loads
• Proven ability to solve problems creatively
• Excellent analytical skills
• Strong interpersonal skills and extremely resourceful
• Knowledge of Agile Scrum projects, methods, and principles
• Ability to work directly for any US employer and travel approx. 15-25% domestically
• Bachelor's degree in a related discipline preferred
• Project Management Professional Certification (PMP) preferred

Bridgeway is an Equal Opportunity Employer.

Covid Message: We value the safety and well-being of our Bridgeway community which includes our staff, customers, business partners and beyond. Which is why our team has chosen to require staff to be fully vaccinated for all in-person business activities, whether that be on-site at our corporate office or traveling for business. Candidates should consider this requirement before applying.

Keywords: Enterprise Project Manager, healthcare software, Information Technology Project Manager, Product Implementation Manager, Project Delivery Manager, Software Configuration Manager, Technical Project Manager