Job description

Position: Project Assistant, CWP
Location: El Paso, TX
Employment type: Full-time, hourly, nonexempt
Compensation Range: $21.50/hour - $31.25/hour DOE
Level: Associate
Reports to: Project Manager
Manages: None
Supported by: Project Assistant, CWP
Education requirements: High school diploma; Associates degree or equivalent work experience preferred.
Start Date: ASAP

We Are DigDeep

The DigDeep Right to Water Project is the only WASH (water, sanitation and hygiene) organization serving the 2.2+ million Americans who still don’t have tap water or indoor plumbing.

DigDeep believes access to clean water is a human right. We run several nationally recognized programs that empower communities to build their own water and sanitation systems. We won the 2018 US Water Prize for our Navajo Water Project, which has brought clean, running water to hundreds of Native families across New Mexico, Arizona, and Utah. DigDeep launched the Appalachia Water Project in July of 2020, which brings clean, running water into the homes of Appalachia families, starting in southern West Virginia. The project has already brought safe water to hundreds of homes through our innovative hydropanel project and a public-private partnership with the McDowell County Public Service District which is helping families connect to new water lines. Our water projects expanded in 2022 when we launched our Colonias Water Project. This project works to bring clean, running water to the residents living in communities along the Texas-Mexico border. The Texas colonias are largely unincorporated, low-income communities that fall just outside city limits and often lack basic infrastructure. Our work began in Cochran colonia near El Paso. DigDeep partnered with residents, housing nonprofits, and county officials to innovate a new model for public-private-partnership that brings these basic services to families for the first time. Now we're getting the water flowing in 5 more communities.

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The Opportunity*

DigDeep is looking for a motivated, organized, and detail-oriented person to join our growing Colonias Water Project (CWP) team as the Project Assistant. The ideal candidate will be passionate about engaging and building relationships with team members, community members, vendors, and contractors. They should love streamlining processes, and working both collaboratively and independently on a growing, mission-driven team.

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Key Responsibilities*

This is what you’ll do once you join the team:

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Office & Operations Related Duties*

• Support general administration at CWP office; this includes, but is not limited to: organizing mail, answering phones, receiving deliveries, coordinating visitors, property upgrades, repairs, and maintenance, photocopies, composing and sending mail/email, and generating other documents as needed
• Assist in survey gathering and coordination with residents and local community members
• Serve as a first-contact at CWP office, relaying urgent information, updates, or calls to the field team
• Prioritize inquiries, emails, calls, etc., making judgements and recommendations to ensure smooth day-to-day operations
• Support CWP operations; this includes, but is not limited to: coordinating and scheduling vehicle maintenance appointments, assist with maintaining internal vehicle database, driving vehicles between auto repair shops and field sites, assist CWP staff in purchasing inventory
• Support the planning and coordination of site visit activities, training, events, and visits from donors, government officials, and other DigDeep staff; organizing meals, lodging, and transportation
• Serve as the operations liaison between CWP and DigDeep HQ
• Support with onboarding new staff members, working closely with human resources at DigDeep HQ
• Support the review and organization of CWP records collected from client surveys, and updating reported project metrics
• Assist with maintaining and organizing files in relevant internal, project databases
• Create and maintain excellent hard copy filing and record-keeping system
• Scanning correspondence or other printed materials and compiling basic reports
• Maintain and manage inventory of office supplies, picking up supplies when needed
• Assisting with maintaining office cleanliness and organization, including occasional sweeping, dusting, kitchen cleaning, trash removal, etc.
• Assist in special projects, as needed

Project Manager Support

• Manage the PM’s calendar; work closely with PM and DigDeep team members to assist in scheduling meetings, appointments, and events (especially when PM is in the field)
• Attend meetings with PM to record thorough, concise meeting notes
• Support PM on work/budget planning, tracking, and expenditures
• Create and prepare slides, documents, and presentations to relay project or training information
• Coordinate all aspects of domestic travel (air, ground, lodging); compose detailed itineraries for travel and meetings

Competencies

• Collaborative Working: Can work both independently and as a collaborative team member. Listens and responds constructively to colleagues’ feedback and ideas. Provides support where needed, seek assistance when necessary. Has a desire to build and maintain relationships with others. Shares information and advice on how to get things done and who to involve. Displays an open, curious, non-judgmental approach regarding differences of opinion. Always remains respectful in communications and approach where disagreement exists. Learns how to create reports, documentation, and other written information to be used cross-functionally. Receptive of constructive criticism and integrates feedback into future approach.
• Change Management: Creative thinker with the ability to innovate and are comfortable in a rapidly evolving organization. Task focused, receives/follows direction. Does best to grow and digest as much information as possible. Understands the "start-up" mentality of the organization and are able to operate in a rapidly changing/growing organization. Adheres to clearly defined expectations and begin to make recommendations toward potential improvements. Delivers value to a specific functional area. Supports and reports. May begin working on multiple, minimally complex projects simultaneously.
• Innovation: Innovative and adaptive and believe anything is figure-out-able. Offers suggestions to improve the ways things are done. Displays open-mindedness and is willing to try new approaches. Adapts readily to changes and needs. Is able to shift attention and priorities in own work in response to needs of their work.
• Professional Communication: Has the ability to creatively plan and deliver written communications, utilizing graphics, statistics, and language in such a way as to have maximum impact on the intended audience. Strong written and verbal communications skills, with the ability to express oneself clearly and effectively in conversations and interactions with others (both internal and external). Converses and writes in ways that support both transactional and administrative activities. Seeks and shares information and opinions. Explains the immediate context of the situation, asks questions for follow-up, and solicits advice prior to taking action. Ability to creatively plan and deliver written and visual communications, utilizing graphics, statistics, presentations, and language.
• Analytical Thinking: Collates and reports information. Identifies related trends, patterns, and inconsistencies. With guidance, investigates to define problems more accurately. With guidance, determines importance and priorities for action. Identifies relationships and links between components. Identifies causes and effects of problems. Identifies a workable solution for any problems and inconsistencies. Recognize when issues are non-routine and collaborate with management on solutions.
• Technical Expertise: You have demonstrated ability and depth of knowledge with the technology in the desired technical area. You effectively use and apply technical knowledge, and use your knowledge to identify solutions to existing problems.

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Qualifications*

We want to hear from you if you have:

• High school diploma, Associates degree, or equivalent administrative work experience preferred (courses in business helpful)

• Bilingual English and Spanish preferred
• Proficiency in MS Office Suite, Google Workspace required
• Experience with Slack, Airtable, Asana, Expensify, Zoom

• Comfort and accuracy inputting, managing and reporting data
• Excellent communication skills (written and verbal) and administrative skills

• Reliable, trustworthy, responsible, attentive, good-listening skills
• Great attention to detail, tech savvy, and the ability to self-start
• Ability to prioritize and follow through with minimal direction
• Flexibility in varied job assignments
• Willingness to pitch in when/where needed
• Ability to lift up to 25lbs, and walk up and down stairs
• Local recruit preferred (from El Paso, TX or surrounding area)
• Ability to work full-time in office, Monday-Friday, 7:30am-5:30pm

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Compensation and Benefits*

At DigDeep, we believe that great work requires a great job. We pride ourselves on creating industry-leading employment opportunities for our team across the United States. We’re a supportive environment that values creativity, diversity and quick-thinking. Here’s how we’ll support you in your work:

• Competitive wage to commensurate with level of experience
• Generous vacation and sick leave

• 23 weeks paid Parental Leave
• Annual Professional Development Stipend
• Medical insurance, 100% employer paid
• One Medical membership
• Life insurance, 100% employer paid
• Monthly cell phone reimbursement
• 401k retirement plan, with employer match

Interested?

When applying please submit a thoughtful cover letter and resume. References should be available upon request. Applications will be reviewed on a rolling basis. No office visits. No calls please. Thank you.

DigDeep has adopted a COVID-19 vaccination policy to safeguard the health of our employees and community at large. Candidates applying to work at DigDeep should be ready to demonstrate proof of receiving a COVID-19 vaccination and booster as a condition of their employment.

In an effort to promote pay equity and transparency, DigDeep does not negotiate compensation outside of posted compensation ranges.

Please note that DigDeep cannot provide immigration sponsorship for this position.

DigDeep is deeply committed to diversity, equity, and inclusion. We believe social change happens when people with a wide range of backgrounds, experiences, and identities come together with a common purpose. DigDeep is built on the principles of equity, transparency and the power of human experience. Your work will improve the daily lives of real people. We believe everybody should have the clean, running water they need to thrive. Join us, and we’ll close the US water gap in our lifetimes.

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DigDeep is a certified Great Place to Work®*

Job Type: Full-time

Pay: $21.50 per hour

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