Job description
Summary
Supports management in the administration of projects that may involve, but are not limited to, business change mandates, system enhancement, contract directives, analysis of operating procedures, quality control activities, strategic planning, performance monitoring, compliance activities, etc. Monitors the progress and status of area projects and coordinates the installation of each project phase. Prepares specialized reports and presentations for management or staff as it relates to the progress of new projects and initiatives. Writes and delivers instructions to staff when projects affect work assignments and departmental operations.
Description
*This role is open to in-office and remote candidates*
What You’ll Do:
- Administer various projects and assists management in the overall functioning of the business area.
- Identify procedural/system issues affected by implementation of project initiatives.
- Make recommendations for change/development, both technically and operationally.
- Provide monitoring of key operating statistics.
- Follow up with all changes, improvements, and processes to ensure compliance and effectiveness.
- Assist in the creation and implementation of work improvements and action plans for the department related to critical business processes and/or customer service-related requirements.
- Assist in the creation and implementation of plans and programs to assure staff is following all established and new processes/policies.
- Prepare written instructions, presentations, etc. and administers training for staff members.
- Provide effective feedback and develops work instructions and job aids to assist the staff in understanding any impact to daily job responsibilities.
- Respond to issues or concerns from internal/external support areas.
- Coordinate activities among division functional areas.
- Prepare and analyze specialized reports for staff as it relates to the progress of new projects and initiatives.
- Maintain effective relationships with internal/external entities by leading and participating in meetings, conferences, workshops and professional organizations, ensuring necessary information is received/delivered in order for business unit objective to be met.
To Qualify for This Position, You’ll Need:
- Bachelor's degree or 4 years job related work experience.
- 3 years of project coordination or experience working in a project team member capacity.
- Proven ability to identify resource needs, perform quality review, and escalate functional, quality, and timeline issues appropriately.
- Able to coordinate deliverables and dependencies with other groups.
- Excellent oral and written communication skills.
- Good analytical and decision-making skills.
- Demonstrated organizational and leadership skills in a team environment.
- Experience with Microsoft Office.
We Prefer That You Have:
- Previous Change Management experience.
What Blue Can Do For You:
Our comprehensive benefits package includes:
- 401(k) retirement savings plan with company match
- Subsidized health plans and free vision coverage
- Life insurance
- Paid annual leave — the longer you work here, the more you earn
- Nine paid holidays
- On-site cafeterias and fitness centers in major locations
- Wellness programs and a healthy lifestyle premium discount
- Tuition assistance
- Service recognition
What to Expect Next:
After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews with those candidates who qualify, with prioritization given to those candidates who demonstrate the preferred qualifications.
We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.
Equal Employment Opportunity Statement
BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.
We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.
If you need special assistance or an accommodation while seeking employment, please e-mail abilities@bcbssc.com or call 1-800-288-2227, ext. 43172 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.
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