Program Manager - Digital Technology Omni Global Fulfillment

Full Time
Seattle, WA
Posted
Job description
who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About this role

The ideal candidate will have a history of demonstrated results leading large, cross-functional teams to accomplish complex projects across matrixed organizations. They must thrive in fast-paced environments, be able to manage through ambiguity and complexity, create and simplify processes, and simultaneously support multiple projects impacting a growing global organization. This role requires excellent communication and organizational skills and the ability to identify and eliminate bottlenecks, provide escalation management, anticipate and make tradeoffs and balance business needs versus technical constraints. Maturity, curiosity, creative problem solving, and team leadership are all essential for success in this role.You demonstrate leadership by supporting the growth and development of your team as a whole and individually. Goal-setting is as integral to lululemon as yoga and you facilitate your team’s participation in our Vision & Goals program. This is not about your performance. This is about defining what is authentically important for you and your team and then setting out to make it happen. As Program Manager in Digital Technology team, you will interface with key stakeholders and apply your technical proficiency across different stages of the Project Life Cycle and project planning. You will ensure collaborating with architects and lead engineers that the Omni Channel platform is well designed using best practices to meet the scalability and reliability for growing global eCommerce. With all exciting work, you will also enjoy top notch benefits with great product discounts.

A day in the life:
  • Provide Agile Program Management to Digital Transactions Core team
  • Provide technical insight to facilitate discussions regarding Transaction’s platform.
  • Partner with platform hosting vendor and work in tandem with vendor’s Technical Account Manager to assess risk, coordinate, and schedule all activities occurring on the Transactions platform on pre-production and production environments.
  • Manage bi-weekly releases including driving code reviews, release sign-off, performance testing requests, and post-release testing sign-off.
  • Drive critical ongoing process improvements with the Transactions platform release and Digital Transactions Core team.
  • Lead program/project delivery in partnership with technology and business teams.
  • Drive alignment on project deliverables by effectively partnering with stakeholders.
  • Assemble and manage program roadmap and checkpoint gates.
  • Responsible for managing holistic program budgets and key milestones.
  • Champions project management best practices and processes.
Qualifications:
  • 10+years in IT; preferred 2+ years of program management experience.
  • 5+ years of project management and/or related experience.
  • 5+ years of engineering experience
  • Education and/or strong work experience in Information Technology or a related field (preferred).
  • Hands on experience managing agile project
  • Demonstrated experience in managing work in $2M plus budgets.
  • Demonstrated experience translating business strategy into roadmaps.
  • Proven experience making tradeoffs between business needs and technology constraints.
must haves

  • Acknowledge the presence of choice in every moment and take personal responsibility for your life.
  • Possess an entrepreneurial spirit and continuously innovate to achieve great results.
  • Communicate with honesty and kindness and create the space for others to do the same.
  • Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
  • Foster connection by putting people first and building trusting relationships.
  • Integrate fun and joy as a way of being and working, aka don’t take yourself too seriously.
Compensation and Benefits Package
For Washington Applicants: lululemon’s compensation offerings are rooted in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position in Washington is from $145,000-$160,000 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our competitive Total Rewards offering, permanent employees in this position may be eligible for our competitive annual bonus offering, subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. In addition to our competitive Total Rewards offering, we also have personal and professional development offerings. Our offerings recognize our teams for their performance and support whole person development, including support for employees on how to grow their career:

  • Extended health and dental benefits, and mental health plans
  • Paid time off
  • Savings and retirement plan matching
  • Generous employee discount
  • Fitness & yoga classes
  • Parenthood top-up
  • Extensive catalog of development course offerings
  • People networks, mentorship programs, and leadership series (to name a few)
Note: Availability of the incentive programs, benefits, and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

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