Why You'll Love This Job

Intuitive Health, in partnership with Presbyterian Healthcare Services, is an innovative healthcare provider moving full-speed into the future, and is seeking a take-charge, high-energy person like you to fill our Program Director position

Showcase your leadership skills as you provide oversight for a forward-thinking healthcare company that is breaking new ground by combining Emergency Room and Urgent Care services under one roof. Use your expertise and knowledge to provide guidance to a clinical staff looking to you for direction. Enjoy the perfect mix of job autonomy and collaboration as part of our operations team. Recruit the ideal staff to join you in providing outstanding care to an appreciative community. As Program Director with us, you will receive competitive pay, healthcare that includes dental and vision, Basic Life Insurance, disability insurance, an EAP, retirement plan and PTO.

If you are ready to say yes to success, Intuitive Health's top-shelf Program Director opening is perfect for you Apply today.

Responsibilities

POSITION RESPONSIBILITIES

• Oversight and management of facility level operations for Free-Standing Emergency Room and Urgent Care Hospital Outpatient Department including but not limited to:
• Complete P&L responsibility for the facility(s)
• Integration of operations with all applicable hospital departments (i.e. Nursing, Radiology, Laboratory, etc.)
• Coordination and integration of Provider activities in concert with the Medical Director
• Ensure operational procedures are consistently maintained in facility
• Provide leadership and motivation to maintain patient oriented customer service culture
• Responsible for maintaining facility operational metrics in accordance with benchmarks set
• Coordination with hospital partner for clinical recruitment and training
• Serve as cultural champion facility(s)
• Management of facility department leadership staff for facility(s)
• Participate in regulatory and accreditation preparedness and survey process
• Participation in local marketing activities
• Ensure compliance with Hospital Policies, procedures, and processes, and requirements of regulatory, licensing, and accreditation activities
• Promote the value proposition of Intuitive through coaching the Clinical Managers and administrative staff through daily activities for partner relationship. Maintain a positive and engaged relationship with the hospital partner leadership team.
• Participate in the budget development process with the Regional Vice President and Joint Operating Committee.
• Management of the customer service experience and relations at the facility and comprehensive measurement, tracking and reporting of customer satisfaction levels at the facility.
• Responsible for volume and center level growth.

Skills & Qualifications

REQUIRED EDUCATION

• Bachelor’s degree required;
• Masters/MBA preferred
• RN license preferred

REQUIRED SKILLS

• Alignment with our core values and ability to lead through servant leadership
• Strong, clear, and precise verbal and written communication skills
• Strong communication & relationship management skills
• Ability to work collaboratively across multiple organizations
• Solid understanding of Healthcare Operations
• Solid understanding of hospital based reimbursement including the interplay of documentation, coding, billing and collections.
• Highly motivated individual with demonstrated initiative, independence, and curiosity
• Self-driven, with an ability to work well under pressure and respond to shifting priorities
• Ability to manage multiple projects simultaneously

ADDITIONAL ELIGIBILITY QUALIFICATIONS

• Minimum of 7 years of experience within the healthcare sector
• Minimum of 3 years' experience in healthcare management required; experience with multi-site management is preferred