PRIMARY FUNCTION

Oversees Source America contracts in relationship with contractual documentation, staffing and client work. Supervises and trains Work Adjustment and Supported Employment staff, in behavior interventions, safety and work place contracts. Maintains contract documentation and evaluates and coordinates consumer activities in the program. Oversees work program scheduling, client plans, and staff ratios. Ensures that vocational training programs and community integration programs meet contract standards to include safety, CARF, and DDD standards, DOL and Source America contracts. Develops employment options and coordinates job placement for Deaf and Hard of Hearing consumers. Monitors staff training, collects and documents training data, maintains consumer files and monitors consumer progress through the program. Position may from time to time be stressful and require a high demand of performance. May perform other duties as assigned.

ESSENTIAL FUNCTIONS

• Supports program as needed intake services to include reviewing referral information, completing Case History (biopsychosocial), Intake, Confidentiality, Consent to Treat, Authorization to Release Information and other forms, presenting information to team at intake meetings, and completing and implementing consumer service treatment plans
• Works with the vocational team to provide insight in the determination of supported employment, or competitive placement options
• Develops relationships with community employers to provide a network of training and job placement opportunities
• Works with Vocational Rehabilitation and Department of Developmental Disabilities to support individuals referred
• Reviews referrals and intakes from DRS, coordinates consumers into programs and through work programs
• Provides job seeking skills and job placement activities to consumers requesting services
• Works with Deaf caseload
• Oversees Source America contracts, scope of work and all requirements
• Assures Scope of Work meets contract, clients in program and schedules
• Assures quality of programs by reviewing client program plans, client work schedules, staff client workloads, and determines staff training needs, appropriateness of client at work site
• Is part of the team in the development of Source America contracts related to supplies, equipment, sub-contracts and productivity
• Monitors budgets of Source America and assumes budget control over supplies, sub contract work and productivity
• Provides training to staff in DOL requirements client evaluations
• Works on completion of security for Source America contracts with supervisor and CCS Director of Operations
• Meets weekly with site contract personnel to assure quality work at work sites
• Works with sites to review staffing patterns, workloads and capacity
• Problem solves client issues
• Builds program capacity by meeting with employers and determining other training options or work site productivity
• Builds business relationships and develops opportunities for clients referred
• Trains staff in general procedures, behavioral techniques, and client training plans; implements client training plans
• Collects data and documents training program activities
• Maintains files and tracks consumer progress through training programs
• Schedules staff training and documentation to ensure completion of all required training
• Ensures that assigned vocational training programs meet contract standards including safety standards, CARF standards, DDD standards, DOL and Source America
• Provides direct client and program service coverage as needed
• Supervises and evaluates Source America staff to include Program Coordinator(s), Program Specialists and Rehabilitation Technicians.
• Maintains contact with referral sources
• Attends team meetings, develops ISPs and assures compliance with plans
• Assists supervisor with interviews and hiring
• Communicates with DDD and/or Vocational Rehabilitation, parents, and/or group homes regarding consumer and/or program issues
• Implements, reviews and maintains CARF procedures
• Ensures medical, therapeutic and behavioral plans are followed for all consumers
• Conducts program site visits on a regular basis
• May drive agency or personal vehicle on company business

The above statement reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all work requirements that may be inherent in the job.

MINIMUM QUALIFICATIONS

• Bachelor's in Rehabilitation, Counseling or Education
• 2 years of experience working directly with individuals with deafness and/or developmental disabilities
• 2 years of experience demonstrating the ability to work independently and as a member of a team
• 2 years in a vocational setting
• 1 year in both or either job development work or contractual work with Source America
• American Sign Language Skills
• 1 year of supervisory experience
• 2 years of experience in making independent decisions and judgments
• Knowledge of the DES/DDD system
• Knowledge of the Vocational Rehabilitation system
• Obtain State of Arizona Level One Fingerprint Clearance Card and pass drug screening
• Valid Arizona Driver License, proof of insurance and Arizona Motor Vehicle Division 39- month Motor Vehicle Report

DESIRED QUALIFICATIONS

• Master's in Rehabilitation, Counseling, Education or Business
• Background in Business and development
• Proficiency in American Sign Language
• Additional years of directly related experience
• Experience in Source America contracts
• 1 year of experience working in Rehabilitation
• 1 year of experience working in Vocational Education
• First Aid and CPR certification