Program Assistant

Full Time
Nogales, AZ 85621
Posted
Job description
GENERAL DESCRIPTION
The Program Support/Data Entry Staff is responsible for providing administrative support to the Healthy Families Programs in Cochise County. The Program Support Staff/Data Entry staff will assist the Program Regional Director, on-site supervisors, and direct support staff with any administrative needs. This position reports directly to the on-site supervisor. They will assist the Program Supervisor in all phases of the use of the ETO Data Entry System. This support includes data entry, maintaining electronic and paper files, and reviewing data reports. This position reports directly to the Cochise County Healthy Families Supervisor.

SUMMARY OF ESSENTIAL JOB FUNCTIONS
  • Provides ongoing administrative support to the Regional Program Director, Program Supervisors, and program staff.
  • Maintain and protect the confidentiality of the data and upholds any proprietary rights associated with hardware/software
  • Assist with maintaining Healthy Families Pima County data in the ETO System that includes entering demographic information, developmental evaluations, parent-child interaction evaluations, safety information, home visit notes, goals, caseload tracking, and funding track.
  • Enroll new families into the ETO system.
  • Enter data accurately and within funders' time requirements.
  • Maintain and protect the confidentiality of the data and upholds any proprietary rights associated with hardware/software
  • Ensure that the data entry is completed for all families closing out of services.
  • Maintain data files accurately, and with confidentially.
  • Participate in PQI activities as determined by the Program Director. Provide administrative support to Program Director, and program staff.
  • Attend CFR All Staff Meetings.
  • Assist Program Director and program Staff with organizing and maintaining program data.
  • Assist in report generation and preparation.
  • Schedules and coordinates meetings and events including notification of attendees, preparing and distributing agendas, scheduling meeting space, meeting room set-up, and ordering food and supplies.
  • Answers the telephone and communicates program information to the public.
  • Coordinates travel arrangements for Directors, Supervisors, and all program staff.
  • Purchases and manages program supplies and equipment.
  • Maintains the inventory of Program Equipment such as tablets, and laptops, as well as Program IT Equipment.
  • Files and retrieves documents and historical reference materials.
  • Creates and maintains program documents, spreadsheets, lists, forms, calendars, and schedules.
  • Takes minutes at staff meetings and other collaboration meetings.
  • Interacts with external clients as well as internal staff at all levels. Attends All Staff meetings and other meetings upon request; Performs other related duties as assigned.

REQUIREMENTS
  • Strong written and verbal communication skills. Exercises discretion in acquiring and disseminating confidential and proprietary information.
  • Strong interpersonal skills including the ability to effectively work with the public, clients, and staff.
  • Ability to establish and maintain accurate records.
  • Proficiency in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook, as well as working knowledge of database management systems and virtual platforms.
  • Excellent organization skills, attention to detail, and ability to multitask. Must be able to be certified in CPR/First Aid.
  • Valid Arizona driver's license with clean driving record, insurance, and vehicle required.
  • Adheres to agency policies and procedures.
  • Meets department performance/productivity standards.
  • Ability to obtain a level one-fingerprint clearance card. Bilingual is desired.

ABILITY REQUIREMENTS
  • Sitting for extended periods daily; standing and walking short distances.
  • Moderate twisting, bending, stooping, and lifting to 40 pounds in the performance of assigned duties.
  • Normal manual dexterity and eye-hand coordination are required.
  • Repeated hand-wrist movement is required.
  • Ability to use a variety of office equipment and machines as referenced.
  • The nature of the position involves a fast-paced working environment with multitasking of many different duties and tasks. General daily priorities may change at a moment's notice and the position requires quick response time and flexibility.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Any offer of employment is contingent upon drug tests and fingerprint clearance.

Equal Opportunity Employer:
Child & Family Resources is committed to creating a welcoming and inclusive workplace for everyone. We value and celebrate our differences because it makes us stronger as a whole. For more information, visit: https://www.childfamilyresources.org/edi



About Child & Family Resources:

At Child & Family Resources, nothing is more important to us than healthy, happy children. We believe that educated parents and a wealth of resources are crucial to a child’s success, confidence, and development. Our team is committed to offering accessible programming that helps parents be the best they can be and allows children to thrive. We have offices in 13 locations throughout Arizona.When you work at Child & Family Resources, you’ll have an opportunity every day to improve the lives of those around you. The teams at our offices throughout Arizona are made up of diverse individuals that reflect their community and are dedicated to helping others. Whether you’re looking for part-time employment or a full-time position, find your home with us. You can make a difference!

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