The City of Richmond Department of Fire and Emergency Services is seeking a qualified candidate for the position of Program and Operations Supervisor. This position is within the Support Services unit and the incumbent will report to the Assistant Chief.

This class supervises and manages a City program or operational area. Incumbents oversee the financial and operational aspects of an assigned program, providing first level supervision of employees. Incumbents supervise staff; set program goals, objectives, and standards; plan and monitor programs for progress towards objectives; oversee changes in policies and procedures; oversee the maintenance of equipment; participate in special projects; prepare and monitor budgets and budget projections; oversee daily accounting and procurement functions; coordinate with clients, peers, the community, and other agencies; manage contracts as well as financial and performance data; and prepare reports.

This class oversees and coordinates a cross departmental program responsible for identifying and eliminating blight, implementing state and local codes, monitoring compliance with program requirements, and assessing relevant community needs. Incumbents supervise two or more professional level staff members, as well as paraprofessional and support level staff. Supervisory duties include conducting performance evaluations, coordinating training, and implementing hiring, discipline, and termination procedures.

• Supervising staff; performing duties such as hiring, mentoring, reviewing, and evaluating.
• Creating procedures to increase staff efficiency.
• Supervising, developing, maintaining, updating and ensuring accuracy of Fire and Emergency Services’ performance management program, GIS data, city code enforcement tracking, and other agency data products.
• Performing short and long term planning efforts for projects and programs related to software acquisition and implementation, data management, analysis and visualization and accreditation.
• Reporting on projects and programs to department, City and external stakeholders.
• Communicating and coordinating with inter and intra departmental staff, outside agencies and other stakeholder groups.

MINIMUM TRAINING AND EXPERIENCE:

• Bachelor's degree in business or public administration, or field related to assignment
• Four years of journey-level professional experience in area related to assignment
• A Master's degree in business, public administration, or field directly related to assignment may be preferred
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

LICENSING, CERTIFICATIONS, and/or OTHER SPECIAL REQUIREMENTS:

• Certification in Information Technology, Cybersecurity, or Database Administration highly preferred
• Certification in Project Management
• Some assignments may require a valid Driver's License with a satisfactory driving record and a valid Commonwealth of Virginia Driver's License within 30 days of hire.

The incumbent will have considerable knowledge of accounting, budgeting, accounts payable/receivable; computer programs such as Microsoft Office Suite; cultural development; data analysis; data management; electronic databases and related software applications (such as CORERP financial system, EIS eXpress reporting/ GL Connect); Federal regulations pertaining to assigned area; of the laws and legal procedures related to focus area; Implementation of Evidence Based Programs; permit and plan review, processes, and procedures; project management; Rule Based Applications; surveillance services, including GPS; Virginia Juvenile Community Crime Control Act. The incumbent will have demonstrated skill communicating and coordinating with various internal and external departments; creating and implementing policies and procedures; gathering and interpreting data routinely; interpreting and applying federal regulations for programs; managing contracts, projects, data, reports, etc.; overseeing daily accounting and procurement functions; overseeing the financial and operational aspects of programs of focus; supervising including conducting performance evaluations, mentoring, etc.; understanding a program's intent and application; writing standard operating procedures; communicating verbally and in writing. The incumbent will have demonstrated ability paying attention to detail; organizing and setting timetables, achieving milestones; tracking progress and taking corrective actions.

With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice".

The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.