Program Advisor - Pediatrics (Round Rock, TX)
Full Time
Round Rock, TX 78665
Posted
Job description
Overview:
Documentation:
Qualifications:
PREFERRED EXPERIENCE, EDUCATION, AND LICENSE:
Program advisor provides financial screening program registration services for new and returning Lone Star Circle of Care (LSCC) patients/clients. Program advisor educates clients on the program registration process and eligibility for any programs the client is found qualified such as LSCC Sliding Fee Discount Schedule, Medicaid, CHIP, MAP, WILCO and other state or federal programs.
Responsibilities:
Daily Job Duties:
Provides accurate and timely program registration for new and returning LSCC patients.- Receives scheduled and unscheduled calls through Patient Navigation Center for Program Registration
- Performs program registration thoroughly to ensure highly accurate program findings for Sliding Fee
- Scale assignment
- Allocates appropriate time to each call to ensure high degree of patient completion and kept appointments, while maintaining work flow.
- Makes outbound calls as appropriate to perform program registration, case follow-up or to schedule additional program registrations.
- Accurately identifies programs for which patient may be eligible
- Collaborates with front office staff member to ensure program registration policy and procedures are followed and to ensure clear and effective communication to maintain patient flow through the program registration process.
Documentation:
Completes all program registration documentation in a timely, accurate and professional manner.- Using Medicaider, NextGen, available insurance verification programs and other automated tools, maintains all patient documentation necessary to complete assignments and certify clients/patients in the appropriate programs
- Completes case documentation electronically and maintains no paper files on cases
- Maintains appropriate electronic flags for timely follow-up with patients
- Ensures documentation is sufficient to ensure coordination of care and program follow-up
Qualifications:
REQUIRED EXPERIENCE, EDUCATION, AND LICENSE:
High school diploma or GED
PREFERRED EXPERIENCE, EDUCATION, AND LICENSE:
Associates degree- Minimum of 1 year experience in program eligibility or related health and human-services work preferred
- Proficiency with MS Office Suite (Word, Excel, and Outlook)
- Bilingual English/Spanish language skills
jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.