Job description
The Product Owner role removes much of the guesswork by understanding the detailed workings of the product solution and can elicit feedback, requirements and analyze new needs and enhancements. This person is part of the Agile Delivery Team to ensure that system features, functionality and usability requirements are well defined, prioritized and meet the market's needs. This person must have the availability and knowledge to support the product solution. The Product Owner is responsible for ensuring that the team has as much information about end-users as possible so that they can review the results and verify we are delivering a quality outcome.
WHAT YOU’LL DO:
- Master of the Agile Product Owner Role
- Dig into problems, perform analysis, and share findings with delivery team
- Know-how to write, break down and prioritize user stories with supporting acceptance criteria
- Partner with Product Manager to have a full understanding of the market problems to categorize user stories into must have, should have and/or nice to have buckets
- Manage the agreed-upon backlog priority of the solution for each sprint
- Ensure continuity in business decisions throughout lifecycle of the effort
- Evaluate and validate with engineering team members the effort estimates for user stories and features
- Assist in the creation and upkeep of documentation to ensure that all practices and processes can and are followed
- Positive contribution to the wellbeing of all team members
- Attend and contribute to all release and sprint ceremonies to include stand-ups, pre-planning, iteration/sprint planning, sprint demos, release updates and retrospectives
Analyze Product Offering- Understand usage data on features and user behavior to assist in user story creation and analysis
- Leverage all types of requirements modeling/visualizations to ensure full understanding of the ‘What’ to the delivery team
- Bridge the gaps between technical needs and the requirements of our users so that innovative and exciting solutions are delivered to the market
- Develop and maintain product documentation
- Ensure integration of requirements across all functional areas
Accept Product/System Deliverables- Evaluate working software meets requirements criteria and is of quality for market release
- Accept working software through manual hands-on testing, as needed
- Ensure that clear communication occurs in a timely manner to Delivery Manager and direct Manager when commitments are at risk, impediments arise, or personnel issues exist
- Conduct other assignments which assist in carrying out the mission of Product
WHAT YOU’LL NEED:
- 3 - 5 years’ experience as a product owner in an Agile software development environment
- Proven track record successfully solving problems for web and mobile users
- Working knowledge and experience interacting with desktop, web and mobile standards and technologies
- Experience with CRM, Microsoft DevOps, Microsoft Office365, Google Tool Suite, AHA!, Lucidchart, Simple SQL Queries
- Bachelor’s Degree and/or equivalent work experience
WHAT WOULD ALSO BE AWESOME:
- Comfortable integrating into an Agile team
- High degree of both technical expertise and business acumen
- Excellent communication, interpersonal, time management, and personal organization skills
- A positive and enthusiastic approach to technical challenges
- Passion for the user and for creating an extraordinary solution
- Attention to detail and a drive for quality and innovation
- Must be able to work productively in a fast-paced development environment
#LI-Remote
Why work for WorkWave? WorkWave is unique in that it has a large, established base of loyal customers but also has enormous growth opportunities in multiple areas. We are transforming the field service industry, one customer at a time, by building intuitive, best in class cloud-based software, mobile apps and high-value services that solve key pain points our customers face every day, allowing them to save money, save time and improve customer service levels, all at the same time.
A GLOBAL COMPANY WITH A LOCAL PRESENCE:
- We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired.
- We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community.
- Whether you work remotely or take advantage of one of our offices, you’ll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other.
LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT:
- Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey
- With everything you could find in a great downtown - from restaurants and retail to art and culture the Bell Works “Metroburb” is a microcosm of innovation, possibility, and inspiration and WorkWave is proud to be a part of it
- Pharmacy, urgent care, bank, restaurants, florist, gym, dentist, outdoor patio bar and weekly farmers market all conveniently located on the first floor - making running errands on a break a breeze.
- We work hard but play hard too...need a break? When in the office kick back in our common area, play a game of arcade basketball, video games in our game rooms or face off in a ping pong match
- WORKING REMOTE? Great! Our teams are well versed at working collaboratively in a fully virtual environment. We keep our offices available to all to use when working remotely isn’t feasible, or to help with cross training, team building and/or brainstorming.
RELAX, WE'VE GOT YOU COVERED:
- Employees can expect a robust benefits package, including health and dental, generous paid time off and 401k with company match
AND BEYOND...
- Tuition reimbursement
- Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!
- 24/7 access to virtual medical care with Teladoc
- Floating time off for holidays and/or your birthday
- Quarterly awards based on peer nominations
- Regional discounts and perks
- Opportunities to participate in charitable events and give back to the community
GROW WITH US:
- We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth
- Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense!
- Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live trainings are provided throughout the year
JOIN OUR WINNING TEAM!
- 10 Time winner of Best Place to Work in New Jersey by NJBiz !
- WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine
- Recently named one of The Software Report's 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!)
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status:
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WorkWave, we are dedicated to building a diverse, inclusive and authentic workplace, so if you feel like you could make a great impact in this role
but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles!
WorkWave supports salary transparency, however please note that s
alary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position.
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