Product Fulfillment Coordinator (Full-time w/ benefits)
Full Time
San Francisco, CA 94123
$21.50 an hour
Posted
Job description
Product Fulfillment Coordinator
Organization Description:
The Golden Gate National Parks Conservancy is the nonprofit partner of the National Park Service overseeing the Golden Gate National Recreation Area — 82,000 acres of national parkland spanning the San Francisco Bay Area, including Muir Woods, Ocean Beach, Crissy Field, and Alcatraz Island. The Parks Conservancy is a membership organization created to preserve the Golden Gate National Parks, enhance the experiences of park visitors, and build a community dedicated to conserving the parks for the future.
With our local and federal partners, the Parks Conservancy is committed to the work of supporting Bay Area national parks as places where we can further racial and social justice for our community and climate resilience for these protected lands.
Department Description:
The warehouse team supports the Parks Conservancy Interpretive Center and Sales Teams in stocking Park Visitor Centers with innovative products for sales that support the maintenance of the Golden Gate National Parks. In addition to supporting Conservancy retail operations, the warehouse team handles all Parks Conservancy online sales as well as wholesale offerings to external retail partners.
Position Overview:
The Product Fulfillment Coordinator (PFC) is primarily responsible for assisting the warehouse team in its mission to support Visitor Center operations of the Golden Gate National Parks Conservancy. Reporting to the Assistant Warehouse Manager, the PFC is responsible for processing product fulfillment requests from Parks Conservancy Visitor Centers within the parks, online sales, and wholesale operations. Additional responsibilities include inventory management support, quality control audits, warehouse organization and upkeep, processing visitor center mail orders, and other duties as assigned.
The PFC position requires a current driver’s license in good standing as Park Visitor Center and wholesale deliveries will also be part of the PFC’s duties. The position also requires physical labor and the ability to lift up to 50 pounds. Previous forklift experience helpful, but training will be provided. Position is Full Time and will have a set schedule between the hours of 8:30am and 5:00pm, weekend shifts will be required. Shifts starting as early as 6:00am may be required.
Essential Duties and Responsibilities:
- Accurate and timely receipt of shipments
- Review of shipments and prompt reporting of any problems or discrepancies
- Pulling and processing of stock transfer orders for Visitor Centers and between warehouses
- Performing stock checks and inventory cycle counts
- Assisting in annual physical inventory audit – counting upwards of 1,000 different SKUs
- Assisting in pricing of product for retail sale
- Reporting low inventory levels and damaged product to supervisor
- Pulling and processing interdepartmental orders of uniforms, supplies, and products
- Making deliveries to Visitor Centers and wholesalers using company cargo van or 16 FT box truck with liftgate.
- Assist in the safe handling of inbound freight, unloading trucks and ocean containers
- Working to maintain a clean and organized warehouse and work areas
- Processing shipments via UPS Worldship, FedEx, and/or USPS applications for daily pick ups
- Order Fulfillment: Accurate pulling, packing and shipping of online sales and wholesale orders
Vehicle Maintenance
- As part of the delivery driving role, the PFC is responsible for pre-trip inspection of vehicles
- Fueling vehicles using GSA Fuel Card
- Coordinating with supervisor to service company van and truck
- General cleaning
- Adherence to company Covid protocols re: sanitization of vehicle after each use; wiping down steering wheel, gear shift, door handles, etc.
- Reporting any issues, warning lights or needed repairs to supervisor
Knowledge, Skills and Abilities:
- Experience in retail/warehouse environment helpful
- Familiarity with general computer tasks and functions; MS Office, Outlook, etc.
- Reliable, punctual, and able to excel in a fast paced and physically demanding environment
- Proficiency in use of warehouse equipment, pallet jacks, forklifts, dollies, step ladders, etc.
- Able to handle periods of performing repetitive tasks such as mass pricing of products and quality control inspections
- Requires little supervision, able to budget time in completion of tasks and seek out new assignments
- Professional Growth: The PFC will have access to on-the-job training via online learning courses to enhance their work-related skill set and capabilities
- Creativity/Problem Solving: all employees encouraged to propose new ideas in handling daily operations and offer different perspectives
- Respectful and professional, demonstrating courtesy in interpersonal relationships and professionalism in overall conduct and general attire. Able to work effectively with colleagues, supervisors, park partners, customers, and vendors
Licenses/Certifications: Valid and current class C driver’s license required. Forklift certification helpful but training can be provided.
Health and Safety:
It is the policy of the Golden Gate National Parks Conservancy to create and maintain a safe and healthful workplace free from recognized hazards that may cause harm to employees, consistent with and in compliance with applicable state and federal laws. Employees will play an active role in creating a safe and healthy workplace and will comply with all applicable health and safety rules. The Conservancy is committed to the goal of implementing an effective health and safety program and an injury prevention program.
Based on the current state of the COVID-19 pandemic, the Parks Conservancy requires all employees, interns, and independent contractors to be vaccinated and to provide proof of such vaccination as a condition of employment or performing contract work.
Physical Requirements and Work Environment:
- Work is performed in a mixed office/warehouse setting
- Work is primarily performed standing or walking
- Work requires squatting or kneeling
- Work requires sitting at a computer station
- Work may require climbing ladders, step ladders
- Frequent lifting, carrying, and stacking of objects and parcels weighing up to 50 pounds
Pay Rate/Benefits:: $21.50/hour. Comprehensive benefits package includes paid vacation/personal/sick days, free medical/dental/vision plans for employee & family, 403(B), Employee Assistance Program, employer-matched Commuter Program, employee discounts, and more.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
The Golden Gate National Parks Conservancy is an Equal Opportunity Employer. Recruitment, placement and promotions are conducted without regard to an individual's race, color, religion, sex, national origin, age, physical handicap, veteran status or sexual orientation, or any other classification protected by Federal, State, and local laws & ordinances. We will consider qualified candidates with criminal history in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All qualified applicants are encouraged to apply.
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