Problem Resolution Associate

Full Time
Camp Hill, PA 17011
Posted
Job description
Overview:
Come be a part of our Distribution Center becuse we know how satisfying it is to walk around in a new pair of sneakers, and it is our job to get footwear onto the feet of our fans.

Our Warehouse Equipment Operators are the heartbeat of our distribution center. Let Foot Locker teach you these skills to start a career where you can master the art of maneuvering industrial powered equipment and we will provide you certification to use any machine within our facility.

Base Rate:
$17 / hour
  • Earn $0.25 wage increase following the completion of 90 days, 6 months, 12 months and 18 months of service, totaling up to $1.00/hr on top of the base rate.
Available Schedule:
Monday through Friday 7:30am until 5:00pm

To learn more, view this video:

Responsibilities:
The Problem Resolution associate handles problem cartons, customer returns, data entry and non-standard receipts within the warehouse and is also responsible for ensuring all cartons/inventory are correct and accurate in a timely manner.
  • Stand (stationary position) at problem resolution station.
  • Accurately use and operate an RF scanning device, Microsoft
  • Surface/Computer/Beumer PC interface and SCI to identify problems and fix the error.
  • Recognize and communicate a reoccurring issue to Lead, Utility and/or Supervisor, including
  • Monitoring for increase of problem cartons.
  • Put away overages, fix inventory discrepancies and cycle count Speed Cell locations.
  • Prioritize tasks in order to complete goals within set time limits.
  • Use knowledge about Divisions, SKUs and sizes to complete assigned tasks.
  • Use knowledge about PO, PPC and product description to complete assigned tasks.
  • Properly follows company and OSHA safety procedures.
  • Ability to work in a fast paced environment.
  • Ability to read, write, conduct business related mathematics and analyze data as required.
  • Brings problems to the attention of the supervisor, manager, safety director or HR manager.
  • Follows daily procedures and protocols as set forth in job orientations and trainings.
Qualifications:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without accommodation.
  • Required to stand (stationary position) during scheduled hours. Hours usually include weekends, evenings and holidays in conjunction with labor regulations.
  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • While performing the duties of this job the employee is regularly required to communicate using various methods.
  • Kneeling, stooping, using stairs, reaching, pulling and moving weights of 0-25 pounds constantly and 25-40 pounds occasionally and over 40 pounds seldomly with or without assistance as needed.
  • Ability to move up to 40 pounds at least 25 feet in distance occasionally with assistance as needed.
  • Based on business necessity associates may be required to temporarily work in other locations that require different physical demands.
This position works in a warehouse setting, with limited outdoor exposure during the workday. This role routinely uses standard warehouse equipment such as hand trucks, box cutters, radio frequency scanner, and tape dispensers. Based on business necessity associates may be required to temporarily work in other departments that require different physical demands.

Required Education and Experience:
  • High School Diploma or GED preferred.
  • Minimum of 6 months of previous experience in a warehouse facility preferred.
  • Applicants must be 18 or older, have a positive attitude, be open to learning, work well with others and have the willingness to prioritize customer needs.

Benefits:
Base rate paid bi-weekly: $17 / hour
  • Earn $0.25 wage increase following the completion of 90 days, 6 months, 12 months and 18 months of service, totaling up to $1.00/hr on top of the base rate.
Attendace Bonus: Earn a $40.00 attendance bonus each week, which equates to an additional $1.00/hr (Eligibility and policy rules apply.)

Sneakers are Just the Beginning
  • 30-50% Employee Discount
  • Paid Time Off
  • Medical, Dental, and Vision Coverage
  • Flexible Spending Account
  • 401(k)
  • Stock Purchase Plan
  • Life Insurance
  • Climate Controlled Environment
  • Development and Advancement Opportunities
  • Education Reimbursement Program
  • On-site Gym
  • And so much more!
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