Equal Opportunity Employer/Disabled/Veterans

Academy Bank and Armed Forces Bank provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Summary:

The President of Mortgage is the executive primarily responsible for the Mortgage Lending department for all Dickinson Financial Corporation owned banks. The President is responsible for the overall profitability of the mortgage division. The President is primarily responsible for the day-to-day operations of the mortgage lending department that has offices in Arizona, Colorado, Kansas, Minnesota and Missouri and originators working remotely outside those locations. In addition, the President is responsible for developing and accomplishing annual strategic initiatives directed at achieving the Company’s overall strategic objectives. A successful President of Mortgage will be able to positively lead both the sales and operations teams to a profitable, compliant business in which all mortgage associates are proud to participate. The minimum starting pay for this role is $150,000 annually.

Principal Accountabilities:

• Manages all functions of the mortgage lending division, including origination and operations functions, with the assistance of management-level direct reports.
• Ensures profitably of division
• Overseeing a Director of Mortgage Operations, develops and implements best practices for the operations team including with respect to processing, underwriting, closing, and secondary market tasks to ensure efficient, compliant, highly effective mortgage banking operations.
• Overseeing a Director of Mortgage Sales, ensures achievement of production goals and growth of the mortgage portfolio through recruitment of successful mortgage originators and by attracting appropriate mortgage clients.
• Develops programs for working across business lines to ensure cross-sell of mortgage products through referrals from other teams.
• Develops and executes strategy for appropriate mix of portfolio and secondary market loans.
• Develops, uses, and shares data for full transparency into the mortgage division profitability, activities, and operations.
• Proactively manages production, including leading regular sales meetings, continually monitoring pipeline and team’s daily sales activities, encouraging excellent performance, and sharing best sales practices.
• Regularly reviews and responds to customer satisfaction survey data, including resolving any issues that could negatively impact Net Promoter Scores. Proactively implements changes to enhance mortgage banking customers’ experience.
• Represents the organization at appropriate Mortgage conferences and industry events
• Positions the organization for maximum flexibility during mortgage cycles
• Supervises others, including interviewing, hiring, coaching, scheduling, counseling, motivating, training, preparing, and delivering performance evaluations, preparing and delivering discipline, and terminating, when appropriate. Will typically directly supervise a staff of approximately two to four associates directly with oversight of the total mortgage division of approximately 100 associates. Conducts regular meetings and provides frequent feedback to associates to develop them and provide a career path for all associates whose performance supports promotion.
• Builds strong working relationships with other company departments to ensure the mortgage division is not siloed and is acting in concert with the organization’s overall strategic objectives.
• Understands, embodies, communicates, and instills corporate initiatives and vision, including the Six Pillars of Success.
• Maintains client information in complete confidence.
• Completes other specified duties as assigned.
• Regular attendance required, working at the assigned worksite, or assigned remote location during regular business hours and/or assigned hours.
• Travels approximately 40% of the time to various markets in which the mortgage division has offices and/or associates.