Porter - Baker & Highland Park
Full Time
Highland Park, MI
Posted
Job description
Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $54 billion and created 873,000 homes across all 50 states – all to make home and community places of pride, power and belonging.
Join us at enterprisecommunity.org.
Working at Enterprise
At Enterprise, you’ll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You’ll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you’re valued and supported in your growth journey.
Enterprise offers career opportunities in our
offices across the country
with an
exceptional benefits package
.
Job Description Summary:
Under the supervision of the Maintenance Supervisor, the Porter is responsible for the daily service and cleanliness of the interior and exterior of the property, ensuring a safe and attractive living environment for residents, attractive curb appeal for prospective residents, exceptional quality and service, and sustained resident satisfaction. The ideal candidate will have previous residential/commercial cleaning experience and be able to demonstrate proficiency in the use of hand and power tools. The ideal candidate must be service-oriented, friendly, outgoing, energetic, and be willing to tackle any task at hand.
Job Responsibilities:
- Consistently and genuinely demonstrate the HEROES principles of being Helpful, Engaged, Responsive, Outstanding, Excellent and Successful in all activities and interactions.
- Ensures that all areas are kept safe, tidy and free of trash, debris and animal waste, including the cleanliness of the dumpster areas, as well as the necessary preparation of dumpsters for trash pick-up.
- Contributes to marketing efforts and resident satisfaction by providing excellent customer service; communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally.
- Continuously monitors all areas of the community and grounds to ensure they are properly and safely maintained; advises management of any areas needing attention.
- Maintains landscaping including watering of the flowers; perform snow removal as needed.
- Participates in apartment turnovers as directed.
- Responds timely, appropriately and courteously to emergencies.
- Complies with Enterprise Residential’s policies and procedures and external regulatory requirements; ensures solid understanding of Enterprise Residential’s operational and human resources policies and procedures.
- Participates in and attends all required in-service training sessions.
- Supports other communities as assigned by management.
- Other duties as assigned.
Supervisory Responsibilities:
This position has no supervisory responsibilities.
Qualifications:
- Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities.
- Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies.
- Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation.
- Excellent interpersonal skills. Positive attitude, enthusiasm and energy. Strong customer service orientation to older adults.
- Strong attention to detail.
- Ability to demonstrate proficiency in the use of hand and power tools.
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