Job description
The Concessions Workers will serve food to diners at counter or from a steam table; and perform other duties as assigned.
- Process customer bills or payments.
- Clean food preparation areas, facilities, or equipment; tableware; restrooms.
- Complete transactions.
- Operate cash register; kitchen tools and equipment to include popcorn machine, and propane gas grill; and concession equipment.
- Take customer orders.
- Serve food and beverages to customers.
- Cook foods.
- Collect dirty dishes or other tableware; and money in cash drawer.
- Practice food service health and sanitation procedures.
- Report potential hazards to supervisor.
- Verify age of customers purchasing alcohol products and writing checks using photo identification.
- Maintain uniform and nametag per required guidelines; concessions equipment; and product supply.
- Assist with complete start-up and closing procedures.
KNOWLEDGE, SKILLS AND ABILITIES:
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Active Listening and Comprehension - Listening to others, not interrupting, asking good questions, and understanding what people are saying.
- Must be fifteen years of age.
If 15 or not 16 years old, please go to https://www.iowadivisionoflabor.gov/child-labor/permit-requirements to comply with the child labor law guidelines and paperwork.
SUPERVISORY STATUS: None
FLSA STATUS: Non-exempt
The City of Dubuque is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or veteran status.
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