Job description
CLASS DEFINITION
Perform a variety of routine and progressively difficult non-sworn tasks in an apprenticeship program framework for preparation for a career in law enforcement, rotating through various divisions of the Police Department, and performing other duties as assigned.
DISTINGUISHING CHARACTERISTICS
This classification is distinguished by the non-sworn tasks performed in accordance with departmental rules and regulations and the exercise of independent judgment.
SUPERVISION RECEIVED
The incumbent works under the direct supervision of any Police Department Supervisor.
- Interact with the public, on the telephone and in person; obtain information from victims; complete police reports on minor incidents.
- Impound and cite illegally parked vehicles.
- Assist in parking control during special events or on City streets during peak traffic conditions and post temporary signs and barricades.
- Answer 911 and business telephone lines; assist the public.
- Perform fingerprint duties and the processing of applicants.
- Store and release property evidence.
- Assist in photographing and fingerprinting crime scenes.
- Enter citations into the database.
- Issue bicycle licenses and maintenance of the bicycle and evidence storage area.
- Assist with storage inventory and control of Department supplies.
- Conduct tours of the Police Department facility.
- Prepare and maintain a variety of records and reports.
- Perform other duties as assigned.
EDUCATION
High school graduation or equivalent certification is required.
EXPERIENCE
Previous public contact experience is desirable.
CITIZENSHIP AND AGE
Minimum age is 18 years.
- Basic recordkeeping methods and procedures.
- Modern office practices, procedures, methods, and equipment.
- Learn, interpret, and apply pertinent local, state, and other laws.
- Remain calm, courteous, and polite while maintaining composure and display a respectful attitude in stressful situations which may involve irate or frustrated individuals.
- Establish and maintain effective working relationships with staff, supervisors, City officials, and the general public.
- Observe accurately and remember names, faces, numbers, incidents, and places and to judge situations and persons accurately.
- Think and act quickly and effectively in emergencies.
- Deal firmly and courteously with the public.
- Exercise independent and sound judgment in evaluating situations and making quick, effective, and reasonable decisions.
- Communicate effectively both orally and in writing.
- Write clear and accurate reports, correspondence, and record data.
- Read and write at the level required for successful job performance.
SPECIAL REQUIREMENT
PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS
NOTE
FAIR LABOR STANDARDS ACT DESIGNATION
SELECTION PROCESS: The selection process may include one or more of the following: application review, application assessment, performance test, written test and/or oral interview examination. The employment application, qualifying information questions and/or supplemental questions will be evaluated based on the employment standards and minimum qualifications listed above.
The City of Fountain Valley is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. Candidates with a disability who may need accommodation during the selection process must notify the Human Resources Department at least 72 hours in advance of the exam date.
Note: The provisions of this job bulletin do not constitute an expressed or implied contract. Any provisions contained within may be modified or revoked without notice.
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