The San Francisco Department of Public Health’s Information Technology Department is the technology services provider within Public Health, delivering technology infrastructure and services to approximately 11,000 users within the organization to help support over 100,000 patients annually.

• ✔️Start Here-Required Questionnaire
  https://forms.office.com/g/U2jtybLxJC
• Annual Compensation
  careers.sf.gov/classifications/?classCode=1052
• Position Duration
  Up to 2 years
• Application Deadline
  On or after 5/28/2023

This temporary position will develop analysis, plans, data, and reports to support the Program Management Office (PMO) and its customers.

Under the general direction of the IT PMO Portfolio Management & Support supervisor, the IT Project/Business Analyst manages multiple functions. Duties include a variety of analysis and coordination activities needed to support managing the portfolio of enterprise IT Projects. The position will be a resource that provides technical leadership for services such as project intake, new project set-up, support and training for the project management community, and project portfolio reporting. In addition, the position may lead requirements development and analysis efforts and assessment of the fit of solutions to meet requirements.

Duties Include

• Provide Project and Portfolio Management (PPM) tools support for the project management community, project stakeholders and PMO management. Develop procedures, training plans and knowledge base to support both the tools and reports, and the generation of the data being reported.
• Research and clarify IT project proposals, initiatives, and business needs statements
• Assist with the project intake and project portfolio governance processes
• Lead early-stage IT projects, particularly in the development of Project Charters and initial Project Management Plan deliverables
• Participate in project teams as the analyst responsible for Requirements and other business-oriented deliverables, as part of a larger project effort.
• Participate in other assigned projects

️Required Before Applying️

• Education
  • An associate degree in computer science or a closely related field from an accredited college or university
    OR
  • Its equivalent in terms of total course credits/units
    • At least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field
• Experience
  • One (1) year* in the information systems field, including technical support, content management, administration of network applications or system analysis
    
    • One year of full-time employment is equivalent to 2,000 hours of work experience (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours a week are not included in the calculation to determine full-time employment
• Education Substitution
  • Additional experience as described above may be substituted for the required degree on a year-for-year* basis (up to a maximum of two (2) years)
    • One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field

Desirable Qualifications

• CAPM, Lean, and Scrum certifications
• Strong business and technical writing skills, organizational skills, and team facilitation capabilities
• Ability to establish and maintain good working relations with others and provide excellent service to customers
• Experience delivering IT projects using project management methods, templates, and frameworks
• Experience with business requirements analysis, information systems development, implementation, and support
• Knowledge of data analytics and reporting
• Knowledge and experience in working with all products in the Microsoft Suite – Excel, Word, PowerPoint, Visio, Teams, SharePoint

Verification
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at https://sfdhr.org/how-verify-education-requirements.

Supplemental Questionnaire
Applicants must complete a Supplemental Questionnaire as part of the online application process. The information provided on the Supplemental Questionnaire must be consistent with the information on the application and is subject to verification. Applicants’ Supplemental Questionnaire responses will assist with assessing for positions.

Selection Procedures
The department may implement screening mechanisms in order to determine applicants’ qualifications for this position. Only applicants most closely meeting the needs of the department will be invited to continue in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement through all steps in the selection process.

Additional Information

• Information About The Hiring Process
• COVID-19 Policies
• Personal Protective Equipment (PPE)
• Medical Examination Prior to Hiring
• Electronic Health Record (EHR)
• Copies of Application Documents
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Diversity Statement

Contact
Eliot.Watt@sfdph.org 628-271-6704

We may use text messaging to communicate with you if you include a mobile number in your application. The first message will ask you to opt in to text messaging.

#ZR1

CONDITION OF EMPLOYMENT: All City and County of San Francisco employees are required to be fully vaccinated against COVID-19 as a condition of employment. Someone is fully vaccinated when 14 days have passed since they received the final dose of a two-shot vaccine or a dose of a one-shot vaccine. Any new hire must present proof of full vaccination status to be appointed. Any new hire who will be routinely assigned or occasionally enter High-Risk Settings, must provide proof of having received a COVID-19 booster vaccine by March 1, 2022, or once eligible.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.