Pit Manager - the Cosmopolitan

Full Time
Las Vegas, NV 89109
Posted Today
Job description

Become one of the stars behind The SHOW and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.

PRIMARY PURPOSE:

This position is responsible for supporting the Pit Manager by providing direct oversight of designated floor areas and by serving as the Pit Manager designee as needed, consistent with the MGM Brand. The individual has direct supervision of the designated table games floor area and helps foster strong employee engagement, effective employee communication, and excellent guest service. The position will oversee daily game protection, floor operational tasks, and employee performance and satisfaction. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Oversee daily table games operations for the assigned floor area, including: game protection, identification of irregularities or cheating, resolving guest concerns, and adjusting employee table assignments as needed to meet business demand.
  • Ensure that games are dealt with a high degree of proficiency.
  • Support all duties assigned to the Table Games Operations Manager by assisting with task completion and by serving as the Table Games Operations Manager designee as needed.
  • Ensure compliance with all policies, operating procedures, training programs, manuals, staffing levels, and guest experience expectations.
  • Ensure the compliance of games within the Gaming Control Board rules and regulations, and notify surveillance, property leadership, and the GCB if any tampering or cheating is suspected.
  • Notify Vice President of Casino or Operations Manager of any unusual events, circumstances, missing items or alleged theft.
  • Assist the Table Games Operations Manager to interview, select, train, supervise, and counsel table games employees for the efficient operation of all table games operational functions for the assigned shift.
  • Support the achievement of high levels of employee engagement through effective communication, recognition, coaching, training, and development.
  • Perform other job‐related duties as requested.

MINIMUM REQUIREMENTS:

  • Bachelor's Degree or equivalent experience.
  • Two (2) years of prior relevant experience.
  • In‐depth understanding of all table games rules, standards, regulations and operations.

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