Job description

Upbeat outpatient physical therapy clinic with locations in Ft Walton Bch, Niceville and Destin in need of an Office/Billing Manager.

Hours: Full-Time Monday - Thursday 7:30am to 5pm, Fridays 7:30am - 11:30am

To assist office manager & physical therapy staff in providing the service necessary to ensure the smooth functioning of the reception, billing and clinic areas.

Essential Duties and responsibilities:

-Receives and assists patients and their caregivers, assuring their needs are met or are referred to the appropriate resources. Also, assists in screening and problem solving customer service issues that present to the clinic.

-Works independently in preparing, proofing and distributing a variety of material for professional staff.

-Assists in coordinating, attending and participation in staff meetings

-Organizes, evaluates and recommends changes in daily front desk operation.

-Assists in employment verification and maintaining compliance with state and federal guidelines in the hiring/employment/termination of staff.

-Registers, enters information, schedules and files insurance claims via the EMR software system on all patients who are referred to the practice.

-Provides clerical support to all areas in the front office. Monitors and assures accuracy and timeliness of record maintenance.

-Effectively communicates with staff, therapists and public. Demonstrates tact and diplomacy in communications. Assures patient confidentially with the appropriate release of medical records information.

-Monitors facility appearance, requests for maintenance services and supplies ordering/inventory, upkeep of clinic’s appearance.

-Assists Therapist in indirect patient care tasks as needed.

-Able to occasionally travel to other clinics to provide front office coverage, as needed

-Demonstrates Primetime Physical Therapy’s commitment to superior service by understanding the needs of patients, their families, referrals, employees, supervisors and doing what is required the first time, every time by being professional, responsible, sensitive, accurate, timely, coordinated and thorough.

***Prior Medical Front Office/Hospital registration/reception experience preferable***

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Medical billing: 1 year (Preferred)
• Medical office: 1 year (Preferred)

Work Location: One location

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