Organization Overview, Mission, Vision and Values
Washington Regional Medical System (the “System”) is our region’s only locally governed, community-owned, not-for-profit healthcare system. The System includes a 425-bed acute care hospital known as Washington Regional Medical Center (the “Hospital”) which is located in Fayetteville, Arkansas. The Hospital is supported by the System- including primary, specialty and urgent care operations - that span across Northwest Arkansas into Harrison and Eureka Springs. Being heavily supported and invested in our community makes Washington Regional a unique employer, encouraging staff to give back to the community in which we live and work … and give back to each other.

Washington Regional Mission, Vision and Values prove to be a firm foundation and inspiration from which we fulfill our purpose.
Mission: Washington Regional is committed to improving the health of people in communities we serve through compassionate, high quality care, prevention and wellness education.
Vision: To be the leading healthcare system in Northwest Arkansas - the best place to receive care and the best place to give care.
Values: To treat others – patients and their families, visitors, physicians, and each other – as we would want to be treated.

Position Summary
Phone triage nurse will assist with all aspects of patient care. Job duties centered around answering patient questions through the telephone and patient portal application, refilling prescriptions, and precertification of procedures as needed. Other duties may include charting in EMR, gathering medical records, assisting providers with documentation requirements and direct clinical patient care. Experience with EMR, MS Office and working in a team environment preferred.

Licenses/Certifications Required unencumbered RN License

Specific Educational & Skills Competencies Required The ability to operate standard nursing practices, as usually demonstrated by completion of a licensed practical nurse program and obtainment of AR licensure. This position must have effective communication skills with patients, co-workers, supervisor and physicians. This person must have good problem-solving skills and utilize professional knowledge in this process. This position must be able to prioritize clinic/patients needs and assist in other areas as requested.