Job description
Carnegie Mellon is enjoying its most productive fundraising years in its history, raising more than $950M over the last three years. University Advancement (UA) supports the entire CMU community in building relationships with key constituencies and securing the financial resources the university needs to continue its ascent. As the division grows, we are seeking an assistant director, Donor Relations. This is an exciting opportunity if you thrive in an interesting and challenging work environment. Reporting to the senior associate director, Donor Relations, you will join a high-performing team charged with strengthening relationships with CMU donors and demonstrating the impact of their philanthropy on the university. You will create, manage and execute programs that steward and recognize donors via written communications and activities. You will be responsible for fully strategizing and developing assigned programs and projects, and overseeing successful execution. You will also collaborate with colleagues and divisional and university leadership on strategy development, including ways that Donor Relations activities can contribute to cultivation strategies for philanthropic gifts, and be responsible for updating key stakeholders on progress/activity.
Your core responsibilities will include:
- Developing, managing and enhancing key stewardship and recognition processes and communications to donors related to their philanthropic support.
- Serving as project manager, lead writer and researcher for custom-produced donor communications, such as annual impact reporting.
- Devising strategies for meaningful donor recognition via custom impact communications for individual supporters, impact pieces for broad audiences, recognition for capital project donors and other tactics which convey the impact of giving.
- Building and carrying out communication strategies and touchpoints to convey the impact of the highest-level donor gifts in a direct and personal way.
- Assisting with endowment reporting and program-based impact reporting, such as data management, editing, writing and review.
- Recommending new initiatives and other meaningful touchpoints for a variety of supporters.
- Managing and utilizing digital platforms, when appropriate, for the collection of information and the distribution of philanthropic impact reports.
- Maintaining clear, accurate and detailed reports and records.
- Identifying, proposing and managing projects designed to improve processes and efficiency.
- Serving as liaison and resource to departments and colleagues both within and outside of University Advancement, including members of university leadership.
- Staying apprised of donor relations and stewardship best practices and industry trends, as well as relevant data pertaining to donor behavior/preferences in general and at CMU.
- Other duties as assigned
Passion, excellence and flexibility are vital qualities within University Advancement. A commitment to diversity, equity and inclusion; collaboration; and cultural sensitivity are valued competencies at CMU. Therefore, we are in search of a team member who is able to effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.
You should demonstrate:
- The ability to:
- interact and collaborate effectively within the University Advancement division, as well as with other members of the campus community
- contribute in a high-performing team environment
- keep and maintain accurate and detailed reports and records
- work with sensitive information, maintain confidentiality and use discretion
- prioritize work and manage multiple tasks simultaneously
- manage multiple inflexible deadlines
- work independently and in small teams
- manage difficult situations while maintaining composure
- be flexible and work well under pressure
- understand and follow complex directions
- Exceptional writing and editing skills
- Excellent project management skills
Qualifications
- A bachelor’s degree is required; master’s degree preferred
- Three to five years of alumni, constituent or donor communications and/or stewardship and/or development experience
- Experience in higher education preferred
- Strong understanding of best practices, strategies and metrics for donor communications, relations and stewardship
- Familiarity with Salesforce, CRM or similar donor databases is preferred
- Proficiency with Microsoft Office, specifically Word and Excel
Requirements
- Successful background check
CMU’s COVID-19 Vaccination Requirements: As a condition of employment, Carnegie Mellon University requires all staff and faculty working in the United States to be fully vaccinated, including a booster when eligible, against COVID-19. Prior to commencement of employment, new hires in the United States must provide proof of vaccination or obtain an approved exemption. (Exemptions may be requested for medical reasons or for religious or strong moral or ethical conviction.) Staff and faculty must comply with all applicable COVID-19 mitigation requirements. Please see
Minimum Requirements to Return to Campus for details
regarding the university’s current COVID-19 mitigation requirements.
Location
Pittsburgh, PA
Job Function
Donor Relations
Position Type
Staff – Regular
Full Time/Part time
Full time
Pay Basis
Salary
More Information:
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Please visit “Why Carnegie Mellon” to learn more about becoming part of an institution inspiring innovations that change the world.
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Clickhereto view a listing of employee benefits
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Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran.
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