Job description

Job Title: People Operations Specialist

Reports To: People Operations Leader

FLSA Status: Exempt (Full-time, benefits-eligible)

Location:Great Hearts America Home Office

The People Operations Team supports the entire Great Hearts network and is obsessed with process improvement. The People Operations Specialist is responsible for continuously improving the administrative work in the People team, which directly improves the employee experience and enables other members of the People Team provide better service. The People Operations Specialist must be highly organized with excellent communication skills, have a strong inclination for action, and be focused on creating a positive customer experience.

Responsibilities

· Document, own and continuously improve processes, such as employee onboarding and off-boarding, leave administration, payroll approvals, job postings, employee data entry, offer letter creation and candidate travel reimbursement, etc.

· Develop new tools and resources to support the work of People Academy Partners.

· Solve employee issues and escalations related to pay and benefits.

· Conduct employee data audits to ensure accuracy.

· Develop and publish frequently answered questions that drive employee self-service.

· Support report requests, as needed, from the People Team.

Basic Qualifications

· Associate’s Degree

· 2+ years of progressive experience in Human Resources.

· Experience using Microsoft Office, with a strong knowledge of Excel.

Preferred Qualifications

· Bachelor’s Degree

· 2+ years of progressive experience in Human Resources Operations.

· Demonstrated ability to improve and enhance processes.

· PHR/SPHR Certification

Please apply using this direct link:

https://phg.tbe.taleo.net/phg04/ats/careers/v2/viewRequisition?org=GREATHEARTS&cws=40&rid=1699

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Associate (Required)

Experience:

• Human Resources: 2 years (Preferred)

Work Location: In person

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