Job description
FirstEnergy at a Glance
We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.
FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.
This position can be based anywhere is the FirstEnergy service territory which includes OH, PA, WV, MD and NJ. The ability to work remotely within the United States may be available based on business need. This option is not available in the states of California, Colorado, Illinois, Kentucky, Massachusetts, Montana, Nebraska, New York, Oregon or Washington at this time.
About the Opportunity
This is an open position with FirstEnergy Service Company, a subsidiary of FirstEnergy Corp.
Responsibilities:
- Processing payrolls for non bargaining and bargaining employees
- Analyzing and processing Direct Deposit Forms, Local, State and Federal Income Tax forms
- Managing and coordinating with vendor on employment verifications
- Managing and coordinating with vendor on garnishment processing
- Reviewing and gathering information for records requests and subpoenas
- SOx audits
- Processing 3rd party taxes and financial postings for active payments
- Processing Off Cycle checks as needed
- Researching payroll issues and provide resolution to questions from customers
- Reconciling returned payments from bank and outstanding checks
- Providing excellent customer service
- Running and analyzing reports for discrepancies
- Year-end testing and processes
Qualifications:
- High School Diploma or GED required
- Minimum 5-10 years relevant work experience required. Relevant work experience includes experience in a payroll function or technical administrative function
- Pass the Edison Electric lnstitute's Support and Administrative Selection System (SASS) test
- Oracle Cloud experience preferred
- Proficient in Microsoft Office applications (Excel, Word, PowerPoint)
- Advanced written and verbal communication skills
- Able to handle complicated processes
- Strong sense of customer service and ability to be proactive with customer needs
- Strong ability to multitask and be flexible
- Able to handle confidential information
Qualifications at the Admin Tech III level include all of the above plus:
- Minimum 10 years relevant work experience required. Relevant work experience includes experience in a payroll function or technical administrative function.
EEI Testing
We administer selection tests for a variety of positions. The required tests have been developed by the Edison Electric Institute (EEI), a trade association of investor-owned electric utility companies. We strongly encourage potential employees to review all information, including the sample test brochures, and to use the available practice tests before taking the actual tests. Click this link to access the practice tests. You will be prompted for a name and password. Use firstenergy for both.
https://secure.eei.org/eeitests/onlineproducts/Login.aspx
Practice tests provide sample questions and detailed discussions of the correct answers. It's important to take the practice test as you would the actual one, with similar intensity and concentration. You must have Adobe Acrobat Reader on your computer.
Note: EEI website does not allow access to actual tests. Testing is held at various locations throughout our service territory based on where the job is located.
All employees must have an account to use a FirstEnergy computer to apply for jobs. If you do not know if you have an account, please contact the IT Service Desk at 330-315-4357, Option 1 - 1 for assistance.
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