Job description
Schedule: Full Time
Shift: Days
Hours: M-T 8a-5p Friday 8a-2p
Receives all patients/visitors to the practice. Whether by phone or in person, treating each with courtesy, providing an excellent customer experience, and functioning as a positive ambassador for the Upson Healthcare System.
Managing patient appointment schedules and coordination of patient care for services, using effective and timely communication w/ staff, providers and patients.
Participates in staff training and monitoring of verification of insurance eligibility, calculation and collection of point of service patient payment. Demonstrates proficiency in all duties related to practice front office operations, provide support to staff, accurately answer questions whether from staff or patients and communicates effectively with clear explanation.
Assists Physician Practice Manager to ensure positive patient experience, meeting POS collecting goals, and implementation of cost saving measures.
Demonstrates initiative, a positive cooperative attitude, and functions as part of a team environment.
Requirements: High school diploma or equivalent and 3 or more years' experience in a medical office setting or related area. Prefer CPAR certification and more than 3 years' experience in a physician practice.
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