Patient Service Representative

Full Time
Hermitage, TN 37076
Posted
Job description

Introduction

Do you want to join an organization that invests in you as a(an) Patient Service Representative? At TriStar Summit Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

TriStar Summit Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Fertility and family building benefits through Progyny
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • Family support, including adoption assistance, child and elder care resources and consumer discounts
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan
  • Retirement readiness and rollover services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)


Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.


You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Patient Service Representative like you to be a part of our team.

Job Summary and Qualifications

The Patient Service Representative will be an experienced and competent professional who is responsible for obtaining food preferences, preparing, and distributing quality food and supplies to patients daily. This role will exemplify excellent customer service to all patients and employees.

What you will do in this role:

  • As the Patient Food Server, you will obtain patient menu preferences in accordance to dietary restrictions.
  • You prepare, deliver, and pick up patient meals in a timely manner.
  • You deliver, label, and track nourishments and/ or tube feedings as needed.
  • You maintain and update patient information in Computrition Hospitality Suite.
  • You will perform other duties as assigned.

What qualifications you will need:

  • High School Degree / Equivalent preferred
  • Food Handlers or ServSafe Certificate preferred
  • Banquet/Server experienced preferred
  • 1 year of food service experience required (must be provided on application and/or resume)
  • Completion of application assessment is required to be considered for this position

This role requires you to be fully vaccinated for COVID-19 based on local, state and /or federal law or regulations (unless a medical or religious exemption is approved).

TriStar Summit is a 200 bed comprehensive facility. We serve Davidson, Wilson and surrounding counties. We include a Level III Trauma Center. We offer a full array of acute care services. These include cardiology, oncology, orthopaedics/spine, rehabilitation and women’s services. We are an Accredited Chest Pain Center with PCI. We are a Primary Stroke Center. TriStar Summit is a leading provider of emergency heart and stroke care.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Patient Service Representative opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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