Patient Representative- Community Hospital East

Full Time
Indianapolis, IN 46219
Posted
Job description

Join our community
Community Health Network has an excellent opportunity available within our Guest Relations team. If you are looking for challenging work and meaningful advancement, then you should consider a career with Community.


Where you fit in

The Patient Representative is responsible for acting as a liaison among patients, families and staff members to facilitate a smooth flow of communication. The Representative will be responsible for communicating with the various staff members in an effort to keep patients and families up to date regarding their visit.


Your exceptional skills

  • Demonstrates appropriate knowledge of the department and hospital layout to assist patients and visitors as necessary to their destination
  • Communicates with nursing staff and patients and families about unexpected wait times delaying surgery start time
  • Communicates with all departments to maintain information of patient status once surgery has begun and provides updates as requested by families and visitors.
  • Communicates with families / visitors at least every hour for surgeries
  • Provides consistent communication to the front desk, patient rooms, scheduling and operation room of information about timing of surgery schedule

Your exceptional qualifications

  • High school diploma or GED equivalent required
  • Prior experience in a healthcare field is preferred

Your life with Community

You work hard to provide our patients with the exceptional care, and you deserve benefits to match. Community offers a unique employment package that encompasses not only your day-to-day job, but also your career.

You will have the opportunity to grow your career thanks to scholarships and tuition reimbursement from the Community Health Network Foundation, and receive recognition for your achievements.

Apply today for immediate consideration.

A representative and diverse workforce

At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. Caregivers play a vital role in our mission as they fulfill our PRIIDE values: Patients First. Relationships. Integrity. Inclusion. Diversity. Excellence.

Community is proud to be an equal opportunity employer, ensuring caregivers feel welcomed, comfortable and respected in our environment at all times. We value different perspectives by actively seeking a diverse workforce that is inclusive and equitable to all.

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