Title: Patient Recruitment Coordinator

Location: Finger Lakes Clinical Research - Rochester, NY

Job Description:

ERG is a leading U.S. based, privately held, independent clinical research site company, and provider of clinical development services with an expertise in early and late-stage neuroscience drug development. With 22 wholly owned clinical sites and 5 affiliated sites, we conduct in-patient and out-patient phase I-IV clinical research studies. ERG has 340+ in-patient beds, a large and growing database of patients suffering from mental illness, neurological disorders, sleep disorders, addictions, Acute and Chronic Pain, diabetes and other illnesses as well as normal healthy volunteers who participate in trials for the advancement of medicine. With access to over 32 million patients/subjects and 5000 + completed trials, ERG continues to grow its capabilities and expand into indications where there are tremendous unmet medical needs in the United States and globally.

The Patient Recruitment Coordinator is responsible for interviewing, pre-screening and setting appointment for patients’ clinical study participation. Must have the ability to analyze information provided by the potential participant to determine study participation eligibility. The Patient Recruitment Coordinator will be mentored on these protocols by the Recruitment Manager with input from the Centralized Recruitment Department, Site Director, and Principal Investigators.

Responsibilities:

• Field all initial patient phone screenings and input/regularly update all patient information into the patient database in order to ensure the most accurate database possible.
• Run CTMS reports to assist in identifying potential patients for enrolling trials then contacting them and qualifying their interest in the trial.
• Work with the Centralized Recruitment Team on enrolling trials to develop a recruitment enrollment sheets for use in screening new patients.
• Coordinate with Recruitment Manager and effectively schedule new patient screening visits.
• Follow up with any patients who are scheduled more than a week out in order to maintain their interest in the trial and to ensure they understand the trial eligibility requirements.
• Assist with the implementation of any Company Sponsored patient marketing/recruitment initiatives and community outreach initiatives such as Company participation in health fairs, community events and all activities to enhance visibility and ability to attract potential patients for current and future clinical research trial participation.
• Document and maintain all Company processes for fielding and inputting new patient screenings (phone, web submission, in-person).

Skills and Qualifications:

• Education and experience
  • High School Diploma (College Degree preferred)
  • At least two-years’ experience in sales, medical or clinical research setting (patient recruiting experience strongly preferred)
• Requirements
  • Excellent communication skills (interpersonal, written, verbal)
  • Excellent persuasive/selling skills
  • Must be professional, possess a high degree of urgency and self-motivation, and have a strong work ethic
  • Attention to detail.
  • Excellent Computer Skills to include Word, Excel, PowerPoint
  • Experience with a CTMS system preferred
  • Medical Skills: Proficiency in medical terminology. Familiarity with pharmaceutical drugs preferred.