Patient Concierge

Full Time
Renton, WA
Posted
Job description

Ready to learn more about the exciting world of eyes? Eager to be part of a hands-on and engaging team? Join our knowledgeable professionals at Northwest Eye Surgeons to see how bright your future could be!

We are looking to fill a full-time position in our Renton Clinic. In this role, you will work side by side with our surgeons to provide our patients with life-changing vision correction outcomes.

Limited experience? No problem! We provide on-the-job training and will teach you how to take an active part in the patient care process.

As you work cooperatively with our surgeons, you will become part of an integrated team of professionals that together will improve the quality of people’s lives.

Northwest Eye Surgeons provides a great work-life balance, with no weekends or holidays worked. We are an equal opportunity employer offering a competitive salary with full benefits packages, including paid time off.

Sight Partners is committed to the full inclusion of all qualified individuals. In keeping with our commitment, our company will take steps to ensure that people with disabilities are provided reasonable accommodations. If reasonable accommodation is required to participate in the job application or interview process fully or to perform the essential functions of the position. Please contact Human Resources at HR@s-p.net.

Sight Partners provides equal employment opportunity to all its employees and applicants for employment, and assures that there is no discrimination against any person on the basis of race, color, sex, religion, marital status, national origin, age, sexual orientation, citizenship, veteran status, or the presence of any sensory, mental, or physical disability in accordance with state and federal laws.

Sight Partners is an equal-opportunity employer committed to an inclusive, multicultural workplace. Sight Partners values diversity and strives to have a diverse workforce and is committed to equal employment opportunity. Sight Partners encourages members of diverse communities to apply.


Solar Winds #8130


Requirements

  • Welcomes and greets all patients, and visitors, in person or over the phone, and enjoys constant public contact
  • Supporting the member/patient experience through active listening, seeking to understand, and building relationships with our member/patient.
  • Greets all members/patients/anyone that approaches your workspace appropriately with a smile..
  • Assist with scheduling routine and follow-up appointments as needed
  • Demonstrates critical thinking and problem-solving during challenging patient interactions and situations.
  • Ability to recognize and to follow appropriate procedures for medical and non-medical emergencies.
  • Addressing and correcting eligibility issues
  • Strong verbal, written and interpersonal skills
  • Must demonstrate excellent customer service orientation, problem solving, and verbal communication abilityAnswers the phone while maintaining a polite and consistent phone manner
  • Responsible for keeping the reception area clean and organized
  • Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
  • Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
  • Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
  • Any other duties as assigned

Benefits

  • Competitive Salary $21- $26
  • Medical, Dental, and Vision Insurance
  • HSA/FSA Accounts
  • 401(k) Plan with employer match
  • 8 Paid Holidays, which include New Year's Day, Memorial Day, Juneteenth, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas, and 1 Floater Holiday
  • Generous Paid Time Off accrual. 1-90 days employees accrue 1.00 hour for every 40 hours worked. After 91 days employees accrue 6.33 hours of PTO for every 80-plus hours worked in a pay period. After 5 years employees accrue 7.67 hours for every 80-plus hours worked in a pay period

jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.

Intrested in this job?

Related Jobs

All Related Listed jobs