Job description
Description
Cardiac Progressive 4H | Cape Girardeau, MO | Full Time
Job Description
Job Summary
The Patient Care Technician II will function as two core positions depending on the situation – Patient Care Tech I (PCT) and Unit Secretary (US). o PCT – Provide basic patient care duties under the direction of the Registered Nurse or Licensed Practical Nurse. o US – Provide basic secretarial and administrative support for the department under the direction of the Manager and nursing staff.
Essential Functions
- Have a positive attitude, contribute to the team with positive relationships and a strong work ethic.
- Provides excellent customer service for patients, families, and co-workers by treating them in a respectful, courteous, and caring manner
- Promotes a culture of safety: utilize gait belts for transfers, wheelchairs, walkers, good body mechanics, etc.
- Patient Care Tech (PCT) Aspect of this Role
- Listens well and communicates clearly and tactfully
- Actively participates in purposeful rounding to include 5 Ps +1 (Pain, Potty, Position, Presence, and Possessions + Plan of Care) and recognizes that rounds will happen with our patients, not on our patients
- Follows infection prevention guidelines
- Obtains and accurately documents vital signs and Intake and Output, daily weight, specimen collections, and ambulation for all patients when applicable
- Responds to patient needs and requests in a timely manner with courtesy
- Answers all call light “phone” calls in a timely manner following the patient experience initiatives Reports any abnormal or unexpected findings to the nurse caring for the patient
- Performs or assists patients with activities of daily living to include meals, ambulating, personal hygiene, dressing patient, changing bed linens, assisting with toileting, and turning/repositioning
- Transports patients to/from other departments throughout the organization
- Assures patients remain on telemetry and notifies Banked Monitors when patient is coming off telemetry or leaving the floor for any reason
- Documents all care provided accurately and in a timely manner
- Follows patient experience initiatives including the “no pass zone and commit- to –sit.
- Conducts handoff with oncoming staff at the bedside
- Functions as a Patient Safety Attendant as needed with appropriate training
- Any other duties as needed to drive to the Vision, fulfill the Mission, and abide by the Values of the organization
- ## Unit Secretary (US) Aspect of this Role
- Answers all call light “phone” calls in a timely manner following the patient experience initiatives
- Accountable for Call light assignments
- Sets the tone on the unit with positive attitude and extraordinary communication with patients, families, and staff
- Greets and welcomes every patient and visitor to the unit
- Orders supplies – dietary/floor stock/office supplies
- Recognizes rounding will happen with our patients, not on our patients.
- Pages physicians and staff and arrange physician consults as ordered.
- Schedules patient follow up appointments
- Enters data in the computer and the patient’s medical record
- Files patient documents in the yellow folders and sends documents for scanning to the electronic medical record
- Assists with orientation of new employees
- Assists charge nurses with patient bed assignments
- Assists Manager with compliance checklists
- Has working knowledge of equipment and procedures to the unit they are assigned.
- Stocks patient rooms and/or desk area
- Provides patient list for leadership rounding as asked
- Any other duties as needed to drive to the Vision, fulfill the Mission, and abide by the Values of the organization
Qualifications
- High School Diploma or Equivalent preferred
- Formal or on the job training
- BLS - Basic Life Support Upon Hire required
- Current CNA or PCT, attended an approved UAP training course, or has documented work experience as a CNA, EMT or surgical tech in the past three years as noted in state regulations Upon Hire required
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