Job description
Nao Medical is a technology-driven healthcare company that is on a mission to create a meaningful healthcare experience for everyone. With every interaction, we are committed to providing our patients an environment of respect, clarity, and trust. We use innovative technology to deliver a cutting-edge healthcare experience and to make a difference in the communities we serve.
About the Role: Patient Care Assistant/Front Desk Assistant | Full-Time
We are looking for enthusiastic patient care assistants that are customer service-oriented and put the needs of the patient first. We're looking for individuals that are self-starters, driven, and passionate about technology – but also know that work should have a good balance of challenge and fun. Being multilingual is always a plus!
If you want to work with people that fit this description, apply today!
What you'll be doing:
Make a difference every day you come to work: You will be answering patient questions and concerns with a sense of urgency and kindness, both on the telephone and in person. You’ll be welcoming and provide exemplary customer service to all our patients.
Building relationships: Your kind and detail-oriented approach will help you better understand the challenges your customer is facing and help you find solutions that are tailored to their needs. Your work will help keep our patients happy and healthy!
Growing personally & professionally: From our interns to our CEO, we expect everyone to have a desire to continuously improve. You'll learn from your teammates, your customers, and your managers. Coaching is a constant, and success is a team sport!
We are looking for someone who can cover our Wednesday to Saturday work schedule. If you have this availability, please apply!
What you bring to the table:
A positive attitude: you believe in delivering an incredible patient experience with a smile.
Adaptability and flexibility: you are able to multitask efficiently in a fast-paced environment. You show willingness to take on new tasks and learn new processes, systems and technology.
A solid work ethic: our patients and teammates are depending on us to deliver on time. That means being available for our patients, calling them back as quickly as possible and showing up on time. This also means being trustworthy and honest.
Diligence: In managing your day, in working with your patients, you name it - you'll be expected to approach your work as if it was your own business. You'll be expected to be on the phones, help patients verify insurance, collect co-pays and coordinate with your team to deliver a timely and an exceptional patient care experience. Expect to be busy!
A skilled communicator: You use truthful and clear communication to build solid relationships, and you speak with good purpose leading to solution-centered conversations.
New ideas: We are all in this together! We look to our teammates to help us identify opportunities where we can improve.
A "make it so" attitude: We expect you to be part of the solution. We are a growing company and it’s all-hands-on-deck when it comes to turning ideas into action.
About Nao Medical
Nao Medical has been proudly providing patient care in New York State since 2008. Nao Medical was founded with the belief that patients should have access to fast, compassionate, and affordable healthcare.
At Nao Medical, our mission is to provide comprehensive medical care to our patients with respect, sincerity and compassion. We strive to show the world how healthcare can be delivered, through a culture of excellence, service and caring and an exceptional patient experience.
As a company, we believe in constant evolution and in adopting innovative and cutting edge healthcare practices. Our state-of-the-art centers are modern, patient-friendly and equipped with imaging, labs and an advanced EMR system. We believe in teamwork, and all of our employees benefit from the support of our outstanding team.
Benefits include:
We are an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all of our employees and patients.
About the Role: Patient Care Assistant/Front Desk Assistant | Full-Time
We are looking for enthusiastic patient care assistants that are customer service-oriented and put the needs of the patient first. We're looking for individuals that are self-starters, driven, and passionate about technology – but also know that work should have a good balance of challenge and fun. Being multilingual is always a plus!
If you want to work with people that fit this description, apply today!
What you'll be doing:
Make a difference every day you come to work: You will be answering patient questions and concerns with a sense of urgency and kindness, both on the telephone and in person. You’ll be welcoming and provide exemplary customer service to all our patients.
Building relationships: Your kind and detail-oriented approach will help you better understand the challenges your customer is facing and help you find solutions that are tailored to their needs. Your work will help keep our patients happy and healthy!
Growing personally & professionally: From our interns to our CEO, we expect everyone to have a desire to continuously improve. You'll learn from your teammates, your customers, and your managers. Coaching is a constant, and success is a team sport!
We are looking for someone who can cover our Wednesday to Saturday work schedule. If you have this availability, please apply!
What you bring to the table:
A positive attitude: you believe in delivering an incredible patient experience with a smile.
Adaptability and flexibility: you are able to multitask efficiently in a fast-paced environment. You show willingness to take on new tasks and learn new processes, systems and technology.
A solid work ethic: our patients and teammates are depending on us to deliver on time. That means being available for our patients, calling them back as quickly as possible and showing up on time. This also means being trustworthy and honest.
Diligence: In managing your day, in working with your patients, you name it - you'll be expected to approach your work as if it was your own business. You'll be expected to be on the phones, help patients verify insurance, collect co-pays and coordinate with your team to deliver a timely and an exceptional patient care experience. Expect to be busy!
A skilled communicator: You use truthful and clear communication to build solid relationships, and you speak with good purpose leading to solution-centered conversations.
New ideas: We are all in this together! We look to our teammates to help us identify opportunities where we can improve.
A "make it so" attitude: We expect you to be part of the solution. We are a growing company and it’s all-hands-on-deck when it comes to turning ideas into action.
About Nao Medical
Nao Medical has been proudly providing patient care in New York State since 2008. Nao Medical was founded with the belief that patients should have access to fast, compassionate, and affordable healthcare.
At Nao Medical, our mission is to provide comprehensive medical care to our patients with respect, sincerity and compassion. We strive to show the world how healthcare can be delivered, through a culture of excellence, service and caring and an exceptional patient experience.
As a company, we believe in constant evolution and in adopting innovative and cutting edge healthcare practices. Our state-of-the-art centers are modern, patient-friendly and equipped with imaging, labs and an advanced EMR system. We believe in teamwork, and all of our employees benefit from the support of our outstanding team.
Benefits include:
-
A passion for promoting a healthier community. Check out our Google Reviews. We love what we do! -
A flexible schedule.
-
Leadership and growth opportunities
-
Other perks and discounts
-
Medical, dental, vision, life, and short term disability insurance
-
Free care for you and discounted care for your family at all our locations
-
401(k) plan with employer match
-
Paid Time Off (PTO)
We are an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all of our employees and patients.
Shift Schedule: Sunday, 9am to 5:00pm; Monday, 9am to 9pm; Tuesday, 9am-9pm
jjbodyshop.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jjbodyshop.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jjbodyshop.com is the ideal place to find your next job.