Patient Access Supervisor

Full Time
Poteau, OK 74953
Posted
Job description

Position Summary:

Supervise the Admitting Staff to ensure compliance of guidelines set forth in policies and procedures that are established by the CFO and the Admitting Manager of Eastern Oklahoma Medical Center.

Position Accountabilities:

1. Follow all State, Federal, and Insurance contracts guidelines established for patient registration and admission to Eastern Oklahoma Medical Center.

2. Has a sound knowledge and is in compliance with all policies and procedures established.

3. Performs in an accurate and timely manner in emergency situations.

4. Consistently strives to increase productivity through innovative techniques.

5. Handles all communications with a prompt and friendly manner.

6. Establishes a good rapport with patients and visitors, respecting the patients right to privacy and confidentiality of information.

7. Recognize and performs duties that need to be performed.

8. Responsible for scheduling staff for appropriate coverage of admitting hours.

9. Does not abuse or take advantage of sick time.

10. Adjust schedule to respond to the demands of work.

11. Ensures training of admitting staff to produce accurate input of information to expedite resolution of Accounts Receivable.

12.Controls the cash box and receipts for upfront collection and A/R accounts.

13. Attends and participates in continuing education.

14. Ensures time management of admitting staff scheduling to consistently improve overtime usage.

15. Monitors and ensures accuracy of the hospital census.

16.Performs all other duties as directed.

POSITION QUALIFICATIONS:

Minimum Education

High School Diploma or equivalent.

Experience:

Sufficient previous admitting experience to understand procedures necessary to accomplish duties assigned.

Required Courses/Training

Enhance professional growth.

Required Certification/Registration

N/A

Skills

Good communication skills both oral and written. General computer knowledge, good customer relations, and time management ability.

Physical Demands

Intermediate periods of sitting, walking, standing, and extensive times on the telephone. Occasional lifting of up to 30lbs.

Working Conditions:

Generally pleasant office environment. Can be stressful at times.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

  • Dental insurance
  • Disability insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: One location

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