Patient Access Representative
Job description
Qualified external applicants will be eligible for up to a $4,000 sign-on bonus! The bonus will be taxed per IRS regulations. Additional relocation bonus may apply based on geographical location. Must be hired into a full-time or part-time position; PRN positions are not eligible. Some exclusions may apply.
Monthly Summit County housing stipend available for full time residents of Summit, Park, Eagle, Grand, Clear Creek or Lake Counties. Must work at least 80% physically on-site at a Centura facility in Summit County and full time or part time status (PRN ineligible). More details available upon offer.
You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. At Centura Health, we value incredible people with incredible skills – but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.
As "the champion of first impressions" our valued Patient Access professionals are key contributors to the overall patient experience. At Centura Health, you will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change. You’ll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers.
Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and/or registering, routing or escorting patients, family or visitors. The PAR will interview patients or relatives to obtain demographic and financial information required to complete the registration/admission and record the information in the electronic record system. The PAR will verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service. Will serve as a mentor to new associates and assist in new employee orientation.Primary Responsibilities Include: registration, insurance verification, cash collections, phone management, customer service, problem solving and workflow management.
- Office experience in a healthcare environment, medical terminology, ability to multitask and prioritization skills preferred.
- Experience with Microsoft Office, Outlook, Excel, Word, Power Point, Windows XP, Windows 7, utilization of website search engines.
- High School diploma required
- BLS or equivalent CPR-AED certification is required by Penrose Hospital and St Francis Medical Center
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