Patient Access Coordinator - Rehab Therapies South Bay
Full Time
Boston, MA 02118
Posted
Job description
Position: Patient Access Coordinator
Department: Rehab Therapies - South Bay, Boston, MA
Schedule: Full Time, 40 Hours, Rotating Day/Eve,
POSITION SUMMARY:
The primary purpose of the job is to serve as a liaison for patients in all communications regarding care rendered in the Boston Medical Center South Bay location. Provides comprehensive handling of the patient's administrative experience, facilitating access and proper insurance management during their visit. Such tasks include gathering information for pre-admission, and full registration. Obtains pre-authorization from insurance carriers, and authorization extensions. Responsible for referral management, Schedules appointments, verifies demographic and financial information, and collection of co-payment. To participate in the success of the patient flow daily.
JOB REQUIREMENTS
EDUCATION:
Req id: 29505
Department: Rehab Therapies - South Bay, Boston, MA
Schedule: Full Time, 40 Hours, Rotating Day/Eve,
POSITION SUMMARY:
The primary purpose of the job is to serve as a liaison for patients in all communications regarding care rendered in the Boston Medical Center South Bay location. Provides comprehensive handling of the patient's administrative experience, facilitating access and proper insurance management during their visit. Such tasks include gathering information for pre-admission, and full registration. Obtains pre-authorization from insurance carriers, and authorization extensions. Responsible for referral management, Schedules appointments, verifies demographic and financial information, and collection of co-payment. To participate in the success of the patient flow daily.
JOB REQUIREMENTS
EDUCATION:
- Required education and experience as follows:
- Preferred: medical office experience and/or referral authorization experience as follows:
- HS/GED plus 5 + years or
- Associates plus 2 - 3 years or
- Bachelors plus 1- 2 years medical office experience and/or referral authorization experience.
- Requires strong computer skills and knowledge of the PC applications. Windows environment and Microsoft Office products preferred. Knowledge of the Eclipsys SDK system or other comparable registration systems a plus. Other systems utilized are EWS, EPIC, E-REFERRAL portal.
- Requires the ability to multitask and manage complex processes.
- Requires ability to make independent decisions under pressure.
- Requires judgment, diplomacy, collaboration, and partnering, teamwork, and customer service skills. IND123
Req id: 29505
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