Job description
Enjoy a rewarding career at CentraCare as a Patient Access Assistant at the Willmar Main Clinic in Willmar! Our Patient Access Assistants perform registration for CentraCare patients. This includes positions within the hospital and clinic settings. This role requires independent analysis, exercise of judgment and detailed knowledge of facility procedures related to the work performed. You will be responsible for obtaining and identifying information necessary to produce billable patient accounts. You will support and implement patient safety and other safety practices as appropriate.
This is a Full-Time (80hrs/pp) position with various Day shift hours Monday-Friday (8 a.m. to 5 p.m.) as well as rotating weekends twice per year.
Duties :
- Direct patient interaction
- Registration for appointments
- Scheduling appointments or transmit information to other departments
- Patient insurance verification
- Process documents of a complex nature checking for accuracy and completeness
Benefits :
- On-the-job training
- An environment where employees are supported in building their skills
- Open communication amongst the team and leaders
- Comprehensive Benefits package
- CentraCare employee discounts to be used at local restaurants, attractions and theaters
Qualifications :
- High school diploma or equivalent required
- Excellent customer service skills
- Strong verbal and written communication skills required
- One to two year post high school training in clerical, secretarial or business area preferred
- One-year prior experience in scheduling, billing, patient access, accounts receivable and/or collections experience in healthcare (clinic or hospital preferred)
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