Parts Shipping And Recieving Clerk Koons Tysons Toyota
Full Time
Tysons Corner, VA 22044
Posted
Job description
Job Title: Shipping & Receiving Clerk Toyota Parts
SUMMARY
9-5......10-6
ESSENTIAL DUTIES-Accept & Deliver Parts, Must Be Able To Lift 50lbs.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Job attendance is a key duty in performing the other duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
• Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
MATHEMATICAL SKILLS
REASONING ABILITY
COMPUTER SKILLS:
PHYSICAL DEMANDS
Sitting, Standing, Reaching, Lift heavy parts including tires
WORK ENVIRONMENT
Parts Department of the dealership, tall counter, tall stool seating
XJ6
SUMMARY
9-5......10-6
ESSENTIAL DUTIES-Accept & Deliver Parts, Must Be Able To Lift 50lbs.
- Essential Duties include the following. Other duties may be assigned.
- Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
- Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
- Answers phone calls, providing price quotes and other information.
- Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
- Provides high level of service to internal and external customers.
- Pulls and fills orders from stock.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
- Notifies the service advisor and the customer when special ordered parts have been received.
- Notifies the body shop when all parts have arrived and when they will be delivered.
- Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number.
- Follows up on back-ordered parts.
- Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
- Replenishes assigned inventory daily.
- Assists outside sales representatives with their orders.
- Makes sure all internal requests for parts are billed on service repair order.
- Receives payment from retail customers or obtains credit authorization.
- Ensures that all charge sales are signed by the customer.
- Ensures that all customers receive their copy of the invoice.
- Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
- Issues and tracks requested shop tools to technicians.
- Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts.
- Sets up orders for daily shipment, delivery, or pick-up.
- Solicits assigned accounts by phone.
- Keeps front and rear counter areas clean and uncluttered.
- Cleans computer terminals and printers daily.
- Participates in all training programs that are made available.
- Keeps current on new products and product updates.
- Participates with the parts manager in maintaining a lost sales tracking program.
- Maintains professional appearance.
- Attendance
- Clock in and Clock out
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Job attendance is a key duty in performing the other duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
• Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write simple correspondence.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.
REASONING ABILITY
- Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
- Ability to deal with problems involving a few concrete variables in standardized situations.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
COMPUTER SKILLS:
- Basic computer literacy skills, ability to learn/understand dealership management software
- Intermediate computer literacy skills, ability to learn/understand dealership management software
- Ability to use a keyboard and mouse
- Ability to look at various computer screens for 50% or more of day
PHYSICAL DEMANDS
Sitting, Standing, Reaching, Lift heavy parts including tires
WORK ENVIRONMENT
Parts Department of the dealership, tall counter, tall stool seating
XJ6
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