Job description
ID R&D, a Mitek company, is a biometric technology company on a mission to deliver a new generation of “zero-effort” identity verification and authentication. Our team is led by some of the most distinguished biometrics professionals in the industry, combining decades of business and scientific experience to enable the research and development of groundbreaking, world-class voice, face, and behavioral biometric solutions. Our vibrant culture integrates the flexibility and innovation of a startup with the strength and security of our parent company. Learn more at www.idrnd.ai.
ID R&D's business model relies on providing superior technology components to our clients who are companies building solutions. Their success in marketing, selling, and deploying their products with us inside is what leads to our success.
We're seeking a Partner/Customer Success Manager to work with our existing clients, helping them leverage ID R&D's products to achieve their business objectives thereby resulting in our success. We'll train you to have an understanding of both the customer’s business and ID R&D’s value proposition. Our desired outcomes are two-fold: increasing adoption of ID R&D products and identifying new ways that ID R&D can help our clients, such as new product ideas.
As our Partner Success Manager, you'll bring your skills in execution and project management, ensuring that interaction between ID R&D and our partners is organized and valuable. Furthermore, you'll utilize your skills at managing business relationships, and successfully building trust through integrity, competence, and effective communication.
Mitek is headquartered in San Diego, California, and employs more than 600 people worldwide with operations in the United States, Mexico, United Kingdom, France, Spain, and the Netherlands. Our subsidiaries include ID R&D and HooYu.
Virtual 1st is the way we work and is both a philosophy and a mindset for us. It assumes that we are all virtual and prompts us all to think with intention about our work environments and interactions with each other to assure equity of experience and input. For Mitek, it means engineering our policies, processes, systems, and behaviors to maximize our ability to be successful whether we are working from our homes or in an office. The future of work for Mitek is about flexibility and preference wherever and whenever we are working.
To learn more about Mitek, follow us on LinkedIn, Twitter and YouTube, and read Mitek’s latest blog posts here.
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