Job description

Supervisor

Looking for a job to get you out of bed?
At Casper, we believe that better sleep makes for better living. We design products and experiences to help you dream your way to a better life! We are looking for a naturally charismatic leader with exceptional service and sales acumen to be the Store Supervisor for our Atlanta location. You will help oversee day-to-day operations of the store alongside the
Store Manager and Associate Manager. As part of the leadership team, you will lead by example on the sales floor and ensure smooth store operations. You will help benchmark
Casper's offline experience by nurturing a customer centric and consultative sales culture.

When you’re not catching zzz’s, this is what you’ll do

• Assume managerial duties in the absence of the Store Manager/Associate Store

Manager, including store opening/closing, upholding visual brand standards, maintaining safe working conditions, and facilities maintenance.

• Help lead and advise the associate team on the sales floor with goal driven approach.
• Lead by example and contribute to a culture of ownership, continuous improvement, and goal achievement.
• Maintain training standards on the sales floor; ensure the team has both product and systems expertise.
• Help find ways to improve store operations and to improve overall customer experience.
• Ensure that the product and promotion schedule is in line with casper.com and help implement any initiatives from Casper HQ.
• Oversee inventory management. Inform all associates of product levels & shortages and assist the leadership team in cycle counts and replenishment process.
• Help Casper reinvent retail by creating unique, optimal retail experiences.
• Be a constant ambassador of our core values and mission statement by providing and sharing great customer experiences, new messaging, ideas, and feedback.

Our dream candidate is...

• 1-2 years experience as a people leader in a Retail, sales, customer service, or hospitality industry, with at least 3+ years in a customer-facing role

• Exceptional leadership capabilities with a track record of attracting, developing, and motivating top talent, swiftly adapting to change, and leading others through the fast-paced environments

• Deep and demonstrated understanding of service excellence in a consumer environment.

• Outstanding communication skills with a knack for building consensus via influence.
• Naturally curious and solves problems with grace and optimism.
• Financial management experience preferred.
• Ability to lift at least 75 lbs

• The desire to work in a fast-paced, entrepreneurial environment – understands the importance of experimentation and iteration.

Job Type: Part-time

Pay: From $17.00 per hour

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Bridgewater, NJ 08807: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service: 2 years (Preferred)

Work Location: One location

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