Job description

Job description

DUTIES AND RESPONSIBILITIES: • Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards. • Respond to all guest requests for shuttle service in a prompt and courteous manner; assist guests with luggage while boarding and off-loading vehicle• Operate vehicle in accordance with state laws; observe all airport rules pertaining the shuttle vehicles. • Explain and promote hotel facilities, outlets and services to guests and provide information regarding local attractions and activities. • Perform daily inspection of vehicles; take necessary action to correct deficiencies or unsafe conditions; keep vehicle clean and neat at all times. • Maintain vehicle mileage log. • Regularly inspect and clear hotel entrance and surrounding areas of litter and debris. • Assist in housekeeping and/or laundry duties to include house attendant rounds and the washing, drying folding of hotel laundry. • Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management. • Ensure guest special requests are fulfilled and proper delivery of guest services is delivered. • Ensure compliance with federal, state and local laws regarding health, and safety. • Perform other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: • High School diploma or equivalent required. • One year of previous hotel experience, or retail customer service preferred. • Previous background from the extended stay industry preferred. • Ability to speak, read, and write fluent English; other languages beneficial. • Professional verbal and written communication skills. • Valid driver's license required. • Frequently standing up, bending, climbing, kneeling, and moving about the facility. • Carrying, lifting or pulling items weighing up to 100 pounds. • Frequently handling objects and equipment. • Will be required to work mornings, evening, weekends, and holidays.

Job Type: Part-time

Pay: $15.10 per hour

Schedule:

• 8 hour shift
• Holidays
• Weekend availability

Ability to commute/relocate:

• Linthicum Heights, MD 21090: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

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