Job description

If you are reading this, we firstly want to say it’s a pleasure to meet you and we are very thankful for your interest in this role. We are extremely passionate about rare diseases and the ability to make the world a better place for patients and families.

We have a number of programmes currently being progressed in the rare and chronic diseases space, particularly in making a real-world impact for patients. We would love to have you join us as part of a small team of hard-working, talented, committed, and highly skilled individuals. Fortunately for us, we have years of experience in data and healthcare, as well as a great understanding of some of the core diseases we are focused on.

What we need from you is help with additional capacity, energy and drive to support us in improving the quality of life for our patient community.

About Us

Our vision for health, care and research is simple.

Sanius Health is an AI-powered patient-generated data platform with a focus on accelerating personalised medicine, drug discovery and clinical research for cancer treatment, haematological malignancies, haematological disorders and rare diseases. We are the largest Sickle Cell Disease Integrated patient ecosystem, and are expanding this to include other conditions.

We partner with passionate patients, treatment centres, researchers, developers of therapeutics and regulators in advancing outcomes for patients through our health data platform.

We trust each other to get the job done, so you’ll have a lot of autonomy here while also being part of a supportive close-knit team! We’re a diverse team with a huge variety of backgrounds, identities, and experiences, so you can be sure you’ll feel welcome from day one.

Join Us

Above all, we care about changing the world we inherited for those who will come after us. Making a positive impact on human health takes insight, curiosity, and intellectual commitment. It takes brave minds, pushing the boundaries to transform healthcare. Regardless of your role, you will have the opportunity to play an important part in helping our partners drive healthcare forward and ultimately improve outcomes for patients. Forge a career with greater purpose, make an impact, and never stop learning.

Job Description

Are you a recent graduate looking for a new challenge and an opportunity to further advance your skills and career in a great working environment?

If you are a highly motivated individual with a genuine interest in customer service and community engagement, we have the perfect job for you!

We trust each other to get the job done, so you’ll have a lot of autonomy here while also being part of a supportive close-knit team! We’re a diverse team with a huge variety of backgrounds, identities, and experiences, so you can be sure you’ll feel welcome from day one.We trust each other to get the job done, so you’ll have a lot of autonomy here while also being part of a supportive close-knit team! We’re a diverse team with a huge variety of backgrounds, identities, and experiences, so you can be sure you’ll feel welcome from day one.

As Patient Acquisition Support you will…

• Create engaging patient communications to keep programme adherence at 100%
• Engage with external clients and potential customers, be they patients, providers, or researchers
• Be responsible for customer experience (and ideally have demonstrable previous experience in this area)
• Analyse previous patient acquisition efforts to see what works - and what doesn’t work - for our unique user base.
• Efficiently prioritise and manage your workload
• Report on the successes of your work and track KPIs
• Have great attention to detail and an understanding of what makes a great customer experience

Nice to have

• A relevant undergraduate degree

Our Benefits & Perks

Here at Sanius Health, we offer more than just your standard benefits package. We promote a healthy work-life balance for all our employees and want to ensure we support our team to be successful both professionally and personally.

We have you covered on all fronts!

• Professional development budget
• Competitive salary
• Staff shares and equity
• Bonus structure for all teams
• Promoting from within the team first

What we’re looking for…

Someone who shares our passion for creating a world where patients have ownership of their health. Don’t worry if you don’t meet all the requirements we listed, we’re looking for someone who is eager to grow with us.

Job Type: Part-time

Salary: From $22.50 per hour

Benefits:

• Flexible schedule
• Professional development assistance

Schedule:

• 8 hour shift

Work Location: Remote

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