Job description

STATUS: Hourly, Non-Exempt

FACILITY ACCESS: Limited Access Area Only – No Vault Access

GENERAL SUMMARY OF DUTIES: Cashier Staff greets patients at checkout, confirms products purchased, completes the sale via cash or card with an unambiguous attention to detail.

TYPICAL WORKING CONDITIONS: Work is performed in a busy medical cannabis center. The dispensary is a fast paced environment. Will be in almost constant contact with patients and co-workers. Work will include, but not limited to, dealing with patient requests for information on usage and strain details. Should be available to work varied hours and/or days, including nights, weekends, holidays.

EXAMPLES OF DUTIES:
Greet patients at checkout and verify purchased product.
Must keep current with the dispensary flow & product locations.
Complete cash or card sales at the register.
Will be required to perform cash and credit card transactions, as well as issuing of receipts,refunds, credits, or change due to patients.
Answer the phone, take messages, and direct calls to the proper person.
Assist in the online product reservation process.
Assist with daily cash reconciliation process.
Keep the dispensary sales floor, restrooms, kitchen, & office areas clean, sanitized & free of clutter.
Recall of company, state & federal procedures & policies.

PERFORMANCE REQUIREMENTS:
Ability to operate patient management software such as LeafLogix.
Detailed verification on accuracy of financial & transactional data.
Knowledge of e-mail, web search engines, Microsoft Word, and Excel.
Ability to communicate clearly and effectively in all situations to convey information effectively.
Critical thinking.
Concise near vision for viewing details at close range.
Ability to listen to and understand patients and co-workers.
Have knowledge of cannabis laws, cannabis effects, and conditions that can be treated with cannabis.
Needs to be very organized and patient.
Ability to work under pressure without losing composure.
Ability to meet the needs of patients and coworkers without constant supervision.
Ability to solve practical problems and operate a printer, scanner, and fax machine, etc.
Ability to multi-task many diverse types of workloads
Good memory & recall
Exceptional customer service skills are a must with a friendly, warm, welcoming personality

EDUCATION/EXPERIENCE: Associate Degree or equivalent from a two-year college or technical school; or six months to one-year related sales w/ POS experience and/or training; or equivalent combination of education and experience.

Job Type: Part-time

Pay: $14.00 per hour

Shift:

• 8 hour shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Salem, MO: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location

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