LOCATION: Primary location of Green Bay Campus with travel to the Sturgeon Bay Campus as needed.

STANDARD HOURS: 16 hours per week. Monday & Wednesdays 10:00am – 2:00pm; Tuesdays & Thursday 12:30pm – 4:30pm.

MINIMUM STARTING WAGE: $15.00/hour

Required online application available on website: www.nwtc.edu/jobs

The College is seeking to attract ethnically diverse instructors and staff who can inspire our increasingly diverse student population. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Consideration will be given to equity-minded individuals committed to collaborating with faculty, staff, administration, students, and community partners who are also committed to closing equity gaps.

POSITION SUMMARY

This position is responsible for assisting with the development and marketing of the online academic coaching (tutoring) program, as well as assisting with the operations of the academic coaching program. Responsibilities include responding to student requests for academic support, marketing the program and record-keeping. Additional responsibilities include assistance with scheduling and as well as other duties to support the Academic Coaching Team.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the functions identified in the job description.

Essential Functions Statement(s)

• Greet students and respond to student requests in the academic coaching center and in the online format
• Assist with the design and execution of a marketing campaign to promote the use of Academic Coaching
• Assist with the set-up and management of the online tutoring platform
• Provide support to Academic Coaching team
  • Schedule Rooms for meetings and events
  • Compile reporting information
  • Assist with special projects
• Format Word, PowerPoint, Excel, and Adobe Acrobat files, create tables and charts, and other formats needed for reports and status updates
• Key data into systems such as PeopleSoft.
• Assist the Academic Coaching team with administrative duties

POSITION QUALIFICATIONS

Competency Statements (s)

• Values - Demonstrate behaviors and action that support the College’s values - Customer Focus, Everyone Has Worth, Passion and Inspiration, Collaboration, Emotional Intelligence, Results and Accountability, Valuing Talent and Well Being, and Ethics.
• Student Success – Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives.
• Diversity Oriented- Ability to work effectively with people regardless of their age, gender, race, ethnicity, disability, socio-economic background, or job type.
• Accuracy - Ability to perform work accurately and thoroughly.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Energetic - Ability to work at a sustained pace and produce quality work.
• Reliability - The trait of being dependable and trustworthy.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
• Other –Excellent written communication skills and the ability to work in a team environment.

SKILLS & ABILITIES

Education: Associate degree in area of office administration or marketing preferred

Experience: 2 years’ experience in an administrative or marketing role.

Computer Skills:

• Intermediate level knowledge of Microsoft Outlook, Word, Excel, PowerPoint required;
  Access, PeopleSoft, and Adobe software a plus
• Experience with E-mail, Internet, keyboarding
• Ability to operate office equipment - copier, scanner, personal computer, fax machine, label maker
• Ability to learn new software

Other Requirements:

• Marketing experience

Cultural Competence: Demonstrated commitment to diversity, equity, and inclusion and sensitivity to and understanding of a diverse community of college students, faculty, and staff.

• NWTC welcomes candidates who currently possess the desired skills and experience and are committed to learning and growing.

PHYSICAL DEMANDS

N – Not Applicable

O – Occasionally – up to 33 percent of the time or 0 to 2.5 hours per day

F – Frequently – 33 to 66 percent of the time or 2.5 – 5.5 hours per day

C – Constantly – more than 66 percent of the time or more than 5.5 hours per day

Work Environment

? Equipment Noise

? Other –Ability to work in an open work space.

The College has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the College reserves the right to change this job description and/or assign tasks for the employee to perform, as the College may deem appropriate.

NWTC does not discriminate on the basis of age, race, color, disability, sex, gender, sexual orientation, gender identity, national origin or other protected classes. Inquiries regarding the College’s nondiscrimination policies may be directed to the Chief Officer for Diversity, Equity, and Inclusion at (920) 498-6826 or equity@nwtc.edu.