Job description

Clifford Beers is a mental health clinic serving children and families. Our mission is to provide integrated services addressing mental, physical, and social determinants in order to improve health, resiliency and quality of life for children, families and communities.

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PURPOSE: *
The individual will engage families who have received a Family Assessment Response from DCF. The Parent Navigator will work as part of the team which includes the family, Community Support Worker and other involved supports to facilitate the engagement of the family. The Parent Navigator will connect the family to concrete, traditional and non-traditional supports within the community.

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KEY RESPONSIBILITIES: *

• Working collaboratively with the Community Support Worker, family and involved supports
• Utilizing the wraparound family team model
• Traveling within the Greater New Haven service area to provide services
• Partnering with the family and other supports, to develop a strengths-based, family-driven plan of care
• Participating in child and family team meetings
• Advocating, empowering and mentoring families to take the lead in their own plan of care
• Documenting all contacts with families/ supports
• Bilingual Preferred
• Other duties as assigned by Supervision

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COMPETENCIES: *
Must demonstrate the following competencies:

• Diversity and Inclusion:

Foster an environment in which all members of the Clifford Beers community, from staff to partners and clients, are treated equitably and are able to contribute fully and meaningfully to the mission of Clifford Beers. Employees must make every effort to:

• Treat others with respect
• Practice cultural humility
• Elicit and welcome different points of view

• Integrity:
• *Act ethically with honesty and consistency regardless of the situation. Employees must make every effort to:

• Be accountable for his or her own actions
• Make decisions based on what is better for the families and employees
• Build and maintain trust among co-workers and our families
• Uphold honesty in all actions

• Excellence:
• *Commitment to deliver outstanding practices in both managing the organization, service delivery, and collaborating with partners. Employees must make every effort to:

• Utilize data and research to provide the highest quality of care
• Regularly participate in professional development to stay abreast of most recent and progressive practices
• Promote continuous quality assessment and improvement

• Communication:
• *The ability to express oneself clearly and professionally both in writing, conversations, and in nonverbal communication with others. Employees must make every effort to:

• Oral Communication

• Speak clearly and in an organized manner that can be easily understood
• Express ideas concisely and respectfully
• Summarize or paraphrase his/her understanding of what others have said to verify understanding and prevent miscommunication
• Hold herself or himself accountable for pitch, speed, tone and volume of voice while speaking
• Show understanding of professional and cultural implications of body posture, stance, gestures, proximity to listener, facial expressions and appearance

• Written Communication

• Write clear and concise sentences devoid of grammatical and spelling errors
• Tailor writing style to the audience of the message
• Write in a respectful and tactful manner

SKILLS:
Must be able to demonstrate:

• Family Engagement:
• Knowledge of person centered care
• Appropriate guidance and facilitation skills of families in the context of the culture, health status, and health needs

• Technical:
• Knowledge of basic group skills
• Basic negotiation skills
• Ability to delegate tasks, responsibilities, etc.
• Excellent time management skills
• Bilingual Spanish a plus

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EDUCATION and EXPERIENCE: *

• High School Diploma
• Minimum of 3 years’ experience with families in need

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REQUIREMENTS: *

• Valid driver’s license and reliable transportation

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TRAVEL: *

• This role may require travel throughout the Greater New Haven area.

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Physical Abilities: *

• 25% of the time is spent making repetitive motions.
• 35% of the time spent sitting.
• 20% walking, bending, standing, stooping, crouching or kneeling.
• 25% of the time is spent using hands to type, write, or use controls
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Environmental Conditions*

• Indoors, Environmentally controlled
• Close Physical Proximity to coworkers

Committed to advancing Health Equity and trauma-informed anti-racist activities, including but not limited to participating in trainings and collaborating in related workgroups.
As an organization committed to Anti-Racist practice, we strongly encourage people of color, LGBTQ+, veterans, parent, and individuals with disabilities to apply. We are an equal opportunity employer who will welcome everyone to our team! If you need reasonable accommodations at any point during the interview process, please let us know.
In your application, please feel free to note which pronouns you use (For example- she/her/hers, he/him/his, they/them/theirs, etc.)

Job Type: Full-time

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