Paid Media Ad Operations Manager

AKA NYC is an award-winning, fully integrated advertising agency with unparalleled expertise across the arts & entertainment, leisure, travel, retail, and tourism sectors. With a focus on creativity, innovation and consumer experiences, we have a proven record of delivering cross-platform campaigns that get results for new brands and iconic institutions alike. Our clients include Harry Potter and the Cursed Child, The Metropolitan Museum of Art, Funny Girl the Musical, Edge at Hudson Yards, New York YMCA, and many others.

We are looking for a Paid Media Ad Operations Manager who will be responsible for media campaign trafficking deliverables, multi-tasking to complete day-to-day assignments, and assisting with compiling data for monthly client facing reports. This role requires a team player, analytical, and well versed in program and trafficking knowledge. Reporting jointly to the Media Account Supervisor and the Director of Media Strategy, the Paid Media Ad Operations Manager is a full-time non-exempt position that is based in New York City.

WHAT YOU’LL DO:

• Lead management of trafficking deliverables (floodlights/campaign goals, creative materials, landing pages, pixels, tag wrapping, etc.) for assigned client accounts.
• Put all new creative/tags in a test environment for thorough QA
• Collaborate with Media Planner and Director on each assigned client account to organize and execute successful campaigns based on client KPIs.
• Collaborate with Client Services members to manage creative deliverables and goals for each campaign.
• Collaborate with media vendors to confirm receipt of deliverables needed to launch campaigns for assigned client accounts as well as monitoring campaign performance and optimizations where needed.
• Serve as liaison between Client Services, Media Department, and Media Vendors to ensure successful campaign operations.
• Lead in completion of data for monthly reporting (and any other report requests from client/account team) for assigned client accounts and managing media budgets to make sure campaigns deliver in full.
• Manage new launches and works with media vendors to make sure all elements of campaigns are running as contracted
• Review and approve tracking applied to campaigns when necessary
• Troubleshoot any tracking issues that come up before or during launch of a campaign
• Perform other duties as assigned

WHO WE’RE LOOKING FOR:

• 2+ years’ experience in an office environment
• 2+ years’ media/agency experience
• Proficiency in Google Tag Manager, Microsoft Office (Excel, Word, Outlook), Microsoft Teams
• Familiarity with Google Campaign Manager 360 ad server
• General understanding of customer service and client management
• Able to multitask and perform efficiently and accurately under tight deadlines
• Comprehensive understanding media planning terminology/acronyms
• Working knowledge of running a campaign start to finish, importance of establishing KPI’s and working within a budget
• Ability to work in a fast-paced, professional office environment
• Travel/tourism & Theatrical industry experience a plus

WHAT WE OFFER:

• A competitive salary between $50,000 - $57,000, commensurate with experience
• A generous PTO entitlement, including:
  • 20 days vacation per year
  • 3 personal/mental health days
  • 12 paid public holidays
  • 5 paid sick days
  • 1/2 day Summer Fridays between mid-June and Labor Day
• 100% employer-paid healthcare for employees
• 100% employer-paid dental care for employees
• Flexible 40 hour week built around core hours M-F 10AM-5PM
• Hybrid position: minimum three days per week in office
• WFA August
• Training and Development fund up to $1,000 per employee
• Minimum of 4 weeks paid parental leave, increasing with years of service (to a maximum of 12 paid weeks)
• Student loan repayment assistance (or tuition assistance) with 6 years of service
• Paid 4-week sabbatical with 10 years of service
• Pet-friendly office

A Note on Diversity and Inclusion
At AKA we believe our team is at its best when we reflect the diversity of our community. We strive to hire and cultivate the best talent so when recruiting we work to actively reach and engage a wide community of people. We’re passionate about creating an inclusive workplace that promotes and values diversity. We believe a diverse team makes us smarter, more creative and helps us better understand the needs of the audiences we target with our campaigns.

AKA is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law.

AKA NYC requires all new hires to be fully vaccinated against COVID-19 prior to the first date of on-site work. As required by applicable law, AKA will consider requests for Reasonable Accommodations.

Sound like a good fit? We’d love to hear from you!

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