Munich Re Specialty Group North America (MRSG N.A.) is seeking enthusiastic and talented individuals to join us as we grow. As part of Munich Re Group, we are a unique organization providing expertise in specialty and marine lines of insurance as well as surety risks and custom bonds with inhouse claims solutions.

We are seeking a full time Property & Casualty Commercial Insurance Technician to join the Roanoke Insurance Group division in our Long Beach, CA office.

Job Profile

• Transmit correspondence to insured and carriers.
• Set-up prospect and customer files in Epic
• Input prospect and customer data into applications
• Prepare and process binders of insurance, certificates of insurance, endorsements, audits and cancellations as defined in the company procedures manual.
• Maintain follow-up system with insurance carriers to ensure requests are processed timely.
• Process surplus lines filings, affidavits and billings, as required.
• Process premium finance agreements as needed
• Assists service team with assembly of marketing materials, proposals and presentation for prospects and customers;
• Furnish underwriters with additional information as requested.
• Handle telephone requests and written correspondence.
• Maintain positive relationships with insurance markets and clients.
• Participate in industry affairs.
• Follow quality procedures and promptly correct any items uncovered by quality control (QC) audits.
• Assist in premium collections, when necessary.
• Attend and contribute to departmental meetings.
• Provide back up support, as requested.
• Utilize all available resources in order to properly maintain underwriting information and client needs- premium funding, MVR services, loss / claim reporting, various online carrier systems, etc.
• Review intranet (InfoSource) for updates, especially pertaining to surplus lines and/or procedures.
• Create and maintain positive relationships with customers and carriers.
• Perform other specific duties and projects as assigned by management.
• Pursue a program for professional development including attending and maintaining continuing education (CE) credit, as necessary for licensing.

Job Requirements

• 1-2 years insurance experience
• Applied EPIC software experience a plus.
• California property/casualty license appropriate to the position or be willing to sit for exam within 60 days of hire date.
• Well organized with an aptitude for details.
• Strong written and oral communication skills.
• Understand and analyze insurance coverage’s, forms and policies.
• Work normally scheduled hours and additional time as needed.
• Basic knowledge of Microsoft Word, Excel, Outlook, Applied EPIC.
• Ability to perform all commercial P&C administrative functions.
• Above average math skills to work with numbers and percentages
• Microsoft Offices suite experience a must.
• Excellent communication skills-written, verbal, listening.
• Organized, creative, and self-starter.
• Proficient computer skills.
• Ability to multi-task.
• Experience in the trade/transport industry a plus.

About Us

MRSG N.A. is the holding company for Roanoke Insurance Group (RIG) and Munich Re Specialty Group Insurance Services (MRSGIS) located throughout 7 locations in the United States and Canada with over 200 employees.

MRSGIS provides insurance to retail and wholesale insurance brokers in North America. Specialty lines include ocean and inland marine, cyber tech E&O, terrorism, active assailant & political violence.

RIG operates as a specialty insurance broker focused on surety, insurance and related offerings for logistics service providers, customs brokers and companies with supply chains.

Benefits

We offer our employees a diverse and challenging work environment which champions high performance, professional development, innovation and passion; providing employees with a highly competitive benefits package. All of our benefits are effective the first day of employment including:

• Generous healthcare plan
• Voluntary dental & vision plans
• 401(k) plan
• Flexible spending plan
• Paid time off
• Tuition reimbursement
• Short/ long term disability
• Community involvement
• Life insurance

We pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives they provide. We offer equal opportunity employment regardless of age, sex, race, color, creed, national origin, religion, veteran status, sexual orientation, atypical hereditary traits, marital status, disability, gender identity or expression, or any other characteristic protected by law.