Outreach Coordinator

Full Time, 36 hours per week

$15.00/hour minimum

We offer competitive salary, benefits (including medical, dental, vision), retirement, PTO, and recognize 9 paid holidays.

If you are a compassionate professional who provides exceptional quality care, Jordan Valley is for you! We are Missouri's largest Federally Qualified Health Center founded in 2003 and we serve 75,000 patients each year. The mission of Jordan Valley is to improve the health of our community by providing high-quality and accessible medical, dental, and behavioral health services to Southwest MO. We're collaborative and believe in always going above and beyond as part of our commitment to deliver excellent care to our community!

Job Overview:

The Outreach Coordinator will facilitate care coordination to patients and patients' families enrolled in care management services and assist with data management and reporting for care management services. The Outreach Coordinator will also assist in coordinating referrals to self-management education and support services and provide outreach for population health management.

Duties:

• Data management for care management services. Maintain reports received from Mo HealthNet Primary Care Health Home (PCHH). Complete and submit monthly PCHH attestation.
• Provide outreach to potential enrollees for PCHH and other care management services. Submit monthly enrollment, discharge, and transfer forms to Mo HealthNet PCHH.
• Connect patients and patients' families to community resources and internal services.
• Assist with patient(s) care transitions to primary care from hospitals, emergency departments, and other settings.
• Identify individuals with high utilization of emergency rooms and/or inpatient care. Coordinate care with patients, families, and other healthcare team members to identify utilization patterns and provide intervention(s) to reduce inappropriate or preventable visits.
• Promote individual and/or group health education and chronic disease self-management education. Coordinate logistics for patient education classes. Coordinate referrals to individual and group patient education.
• Build relationships and interact professionally with community partnerships, health, and social service providers.
• Promotes effective working relations and work effectively as part of a team to facilitate the Clinic's ability to meet its goals and objectives.
• Attains all agreed to goals and objectives within specified time frames, as part of the Clinic's overall mission.
• All other duties as assigned.

Benefits

Our benefits are designed to encourage a healthy work-life balance.

• Health (Both HSA and FSA options and access to our Telemedicine program)
• Vision
• Free dental and life insurance, and long term disability. Affordable rates for family dental and life insurance.
• 403b retirement match on the 1st of the month after 30 days.
• Employee Assistance Program
• Day One PTO Accrual
• 9 Paid Holidays
• Free On Site Fitness Facility at our Springfield Tampa Clinic

Required Qualifications:

• 2 years of clinical experience in case management, healthcare or comparable position.
• Covid Vaccine required for all new employees

Preferred Qualifications:

• Bachelor’s Degree in a health related field.
• Experience working with Medicaid/Medicare, insurance verification/enrollment, and community outreached.