OUTREACH CARE MANAGER, ORTHODOX SERVICES
Full Time
Philadelphia, PA 19103
Posted
Job description
EQUAL OPPORTUNITY EMPLOYMENT
JFCS supports and is committed to equal opportunity employment. It is our policy to provide equal opportunities in any term, condition, or privilege of employment to all associates and potential associates on the basis of their merits and ability to perform, without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, citizen and veteran’s status, national origin, ancestry, age, disability, genetic information, or any other prohibited factor.
If you are interested and passionate about applying for a job at JFCS and meet most of the qualifications listed, please submit your resume and cover letter to careers@jfcsphilly.org
Your email application must include:
- The job title in the subject line (or we will not be able to route your resume)
- Your cover letter and salary requirements in the body of the email
- Your resume as an attachment
Under the supervision of the Orthodox Services Program Manager, the Community Outreach Care Manager manages the establishment of a network within the Philadelphia region to provide: prevention, education, and support to leaders / lay leaders of the Orthodox Jewish community on the issue of DV; trainings for organizations, including non-profits, synagogues, schools, and businesses on the dynamics of the nuances within the Orthodox Jewish community pertaining to DV, as well as other mental health related topics, and how to increase sensitivity and awareness; psychoeducational programs and outreach events that focus on areas of stigma to bring awareness and inclusiveness. The Community Outreach Care Manager also facilitates support groups in order to build community in marginalized populations.
DUTIES & RESPONSIBILITIES
- Build strong working relationships with area synagogues, day schools, and other Jewish organizations to nurture ongoing partnerships and engage Orthodox leadership and community stakeholders to increase trust and familiarity needed for buy in.
- Ensure Orthodox community leaders understand dynamics of abuse and trauma-informed/victim centered responses within their cultural context as well as have the resources they need to address these situations; to include congregational Rabbis, Beit Din, and school administrators.
- Provide Orthodox youth with culturally competent prevention programs in their local day schools.
- Heighten public awareness of DV in Orthodox families to reduce the stigma and increase support for survivors and children, through community wide programs and by engaging fathers as key influencers.
- Equip mainstream providers with cultural competency to better serve the Jewish community by providing trainings, education, and ongoing consultation to partners who are not familiar with Orthodox practices and lifestyles to build sensitivity and awareness, thereby also increasing capacity.
- Work in collaboration with existing partners, including but not limited to, Jewish Women’s International, DINAH, local Jewish day schools, and synagogues.
- Build new formal and informal partnerships pertaining to the purpose of this role with other Orthodox and non-Orthodox providers / organizations, creating awareness of JFCS’ Orthodox Services program as well as to expand programming and to ensure effective, non-duplicative programming
- Create psychoeducational programs and outreach events that focus on areas of stigma in the Orthodox Jewish community to bring awareness and inclusiveness.
- Implement and facilitate support groups based on need.
- Maintain knowledge of a broad variety of community resources and refer clients when appropriate to support their treatment goals.
- Prepare and document accurate and timely records.
- Participate in team conferences, peer supervisory sessions, and other meetings as needed.
- Create and implement effective marketing strategies to draw consumers to our programs and to build brand awareness in the region.
- Partner with Program Manager, COO, and relevant partner organizations to develop reporting tools to measure impact and use data to help focus ongoing programming and future growth.
- Coordinate and provide supportive counseling and care management services for IFS clients both through direct services in the client’s home and in the office, by conducting a comprehensive assessment of client’s needs and goal development. Including accessing resources (ex. budgeting, financial issues, and public entitlements).
- Collaborate with community resources (job coach, housing) and assist clients in daily life skills to help them function on as high a level as possible.
- Other duties as assigned by Program Manager.
- MSW required.
COMPETENCIES
- A high level of communication skills both written and verbal, with a variety of audiences and within a variety of settings.
- Ability to manage and prioritize multiple assignments.
- Demonstrate a professional demeanor no matter what the situation; must be able to meet and interact professionally, patiently, and courteously with diverse populations.
- Ability to work independently—can follow up and follow through.
- Ability to recognize and navigate Orthodox Jewish community dynamics.
- Must be able to exercise independent judgment in an area for which procedures cannot be standardized.
- Creative and innovative – to see beyond “what exists” to “what could be”.
- Ability to recognize implied problems underlying initial statements of need and to ask questions appropriate to gathering more information to better serve clients, community stakeholders, and the agency.
- Must be able to maintain confidentiality.
- Ability to participate as a contributing team member of the department.
- Aptitude for building effective and meaningful working relationships with other professionals and community institutions.
- Demonstrate knowledge, understanding, and implementation of practices based on the NASW code of ethics.
- Participate in annual trauma-informed care training(s), suicide prevention training, and mandated reporter training every other year.
- Flexibility and the ability to adapt to changes in schedule and assignments.
- Demonstrates initiative in contributing to the development of the department’s programs and services as well as their own professional development.
REQUIREMENTS
- MSW or equivalent required – have or working toward clinical licensure preferred.
- Two to three years group work/macro social work/prevention program delivery desired.
- Be a member of, or have significant experience working within, the Orthodox Jewish community required.
- Must be in good standing, maintain any pertinent license(s), and follow guidelines as required by the PA State Board of Social Workers, and Marriage and Family Counselors, and Professional Counselors.
ADDITIONAL REQUIREMENTS
- Job will require in person, in office, and remote work; all office locations may be necessary including Bala Cynwyd, Northeast Philadelphia, and North Philadelphia.
- Able to work flexible hours including evenings and weekends, (schedule will be adjusted accordingly).
- Proficient user of technology (smart phone/tablet/laptop), experience using MS Office applications, and openness to new forms of technology, including social media platforms – EHR/EMR database experience a plus.
- Employee must have a car and a safe driving record on file with the Department of Motor Vehicles in the state in which the employee is licensed to drive. Employee must provide a valid driver’s license and proof of automobile liability insurance. In addition, employee must provide security clearances free of any citations.
- Employee must pass all necessary criminal and/or background checks.
- Employee must meet the agency’s vaccination policy and procedure upon hire and afterwards.
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