Outpatient Scheduling Coordinator

Full Time
Northampton, MA 01060
Posted
Job description

Outpatient Scheduling Coordinator

- (3200226)

The Schegistrar is responsible for performing patient appointment scheduling for various departments hospital wide and is responsible for the accurate registration of all patients which includes verifying patient demographic and correctly choosing the appropriate insurance plan. The Schegistrar maintains a variety of scheduling work queues.

This position reports to the Central Scheduling Supervisor and operates within established organizational and departmental policies and procedures.

  • High school diploma or equivalent required
  • Previous patient appointment scheduling and patient registration preferred
  • One (1) to three (3) years administrative and in-person customer service experience required, preferably in a health care setting
  • Demonstrated knowledge of medical terminology required
  • Spelling and typing competence with computer experience essential
  • Familiarity with and understanding of most hospital outpatient exams, major health insurers, and general coverage issues preferred
  • Excellent oral and written communication skills required; the ability to communicate effectively with the public, physicians and all hospital personnel in a high volume setting; and the ability to multi task required

Primary Location MA-Northampton-CDH Cooley Dickinson Hospital
Work Locations CDH Cooley Dickinson Hospital 30 Locust Street Northampton 01060
Job Admin/Clerical/Cust Service
Organization Cooley Dickinson Hospital (CDH)
Schedule Full-time
Standard Hours 40
Shift Day Job
Posted Shift Description Monday-Friday days
Employee Status Regular
Recruiting Department CDH Patient Access
Job Posting Jul 11, 2022

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