POSITION SUMMARY

• Hold drivers accountable for operating in a safe manner while meeting customer and company expectations.
• Update Safety Director on OS&D claims of issues that happen after hours.
• Must utilize knowledge of DOT safety requirements regarding drivers.
• Effective & efficient communication skills encompassing hand offs, emails, phone calls & follow ups with any departments necessary.
• Become seamless with each Driver Manager's board.
• Run and monitor verbal temperature reports - must contact all drivers who have not reported with documentation on all calls.
• Assist with breakdown issues when applicable.
• Assist Drivers who come to the front desk outside of traditional business hours.
• Dispatch out loads that have not been sent to a driver’s tractor.
• Work on load recoveries outside of regular business hours.
• Provide log corrections when appropriate.
• Customer support for afterhours
• Other duties as assigned.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

SKILLS & ABILITIES

Education:

• High School Diploma or equivalent; required
• Associate Degree (Supply Chain, Business Management, or relatable field); preferred

Experience:

• 2+ years of related experience; required
• Ability to learn and use proprietary software.

Computer Skills:

• Knowledge of Microsoft Office Suite and Windows.
• Ability to learn and use proprietary software.

Essential Skills:

• Excellent communication skills.
• Ability to tolerate high stress situation.
• Proactive mindset and strong personal accountability.
• Strong attention to details and record keeping.
• Able to work professionally with diverse group of people internally and externally.
• Working demonstration of ability to evaluate situations from all viewpoints to determine best course of action.
• Consistent example of organization’s culture, mission, vision, and values.
• Thorough knowledge of employment-related laws and regulations.
• Must abide and enforce all company standard practices, policies, and procedure.
• Ability to multitask and make quick decisions.

Benefits for Full-Time Employees:

• Health Insurance, Dental Insurance & Vision Insurance after 60 days
• Short Term & Long-Term Disability
• Voluntary Life Insurance, Accident & Critical Illness options
• 401(k) & Roth IRA
• Immediate Accrued Paid Time Off
• Employee Assistance Program (EAP)
• Holiday Pay
• Sick Pay
• Onsite WELcare Clinic
• Onsite Chiropractic Clinic
• Onsite Fitness Center and WELness Coach

The family feel is real!

We’ve built an entire trucking family based on our core values – put people first, explore possibilities, lead the way, and in it together. It’s a culture that starts with family ownership and reaches across WEL Companies, from new truck drivers to warehouse workers to shop tractor and trailer technicians to office staff. We then elevate that positive base that enhance lifestyles and drive loyalty from top to bottom.

Culture – YOU belong here

Communication. Relationships. Accessibility. When your part of the WEL Companies team, you’re treated like family. Many trucking companies do a decent job with logistics, technology, and compensation. We can do all that, and more … because the value of a positive, supportive open-door culture is priceless.

About WEL Companies, Inc.

In 1975 Wally Tielens and his son, Bruce had a simple vision for a family business that quickly grew into an industry leading refrigerated trucking business. What began as a two-truck business soon blossomed into more than 400 trucks and 700 trailers that provide award winning nationwide service to some of the largest companies in the food, beverage, and dairy industries.

• Certified for ELDT training with the FMCSA in Wisconsin and Florida
• SmartWay Transport Partner & Recognized by The U.S. Environmental Protection Agency
• Ranked in the top 15 of Fueloyal.com Top 25 Refrigerated Companies
• Home to 62 members of the Wisconsin Motor Carriers Presidents Safe Drivers Club
• Top 250 Fleets in America – Commercial Carrier Journal
• 2022 Premier Carrier – FourKites
• Tyson Foods 2022 Premier Carrier of the Year

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.