Job description

GENERAL SUMMARY OF DUTIES: United Digestives Operations Project Manager assists the Director of Operations Administration to facilitate smooth and efficient projects with a focus on communication and project execution. The project manager leads cross functional, organization wide projects that impact the core of our business. This position plays a critical role in managing projects for new locations, new physicians, new practice initiatives, and driving Lean continuous improvement activities at United Digestive.

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REPORTS TO*: Director of Operations Administration

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RESPONSIBILITIES:*
Duties may include but are not limited to:

• Creates and executes project work plans; manages day-to-day operational aspects of a project, including development of the project plan, follow up with the project team, creation of necessary process and training documents; revising as appropriate to meet changing needs and requirements etc.
• Leads interdepartmental teams to complete an assigned project on time, within budget, to specifications, and with accuracy and efficiency.
• Outlines the tasks involved in the project and delegates accordingly.
• Conducts cost analysis, estimating expected costs for the project.
• Prepares and implements a budget based on estimates.
• Conducts risk assessments; reports identified risks to management; provides recommendations for mitigation of risk (including termination of the project if appropriate).
• Ensures the provision of high-quality patient care and customer service within the company through the design and implementation of processes/procedures.
• Maintains knowledge of and complies with policies and procedures including government, insurance, and third-party payer regulations.
• Addresses questions, concerns, and/or complaints throughout the project.
• Seeks out opportunities for new projects and collaborates with department leaders to initiate projects.
• Leads Lean continuous improvement activities.
• Assists with due diligence process for potential M&A activity.
• Assists with management of various vendors.
• Maintains a high-level of confidentiality with sensitive information.
• Performs any other duties and/or special tasks as assigned.

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REQUIRED EDUCATION, SKILLS & EXPERIENCE:*
Bachelors degree Business Administration or in a related field required; three to five years of project management, staff management, and adhering to department budgets; healthcare-related field experience preferred; must be proficient with Microsoft Office Suite; Lean Six Sigma and PMP or comparable project management certification is a plus.

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ADDITIONAL SKILLS AND EXPERIENCE*:
Operations Project Manager must have:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to deal with patients, visitors, co-workers, and physicians with courtesy and respect
• A professional outgoing warm and helpful attitude

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PHYSICAL/MENTAL/ENVIRONMENTAL DEMANDS*
Requires sitting and standing associated with a normal office environment. Travel as business needs dictate

Location: 1355 Peachtree Street NE STE 1600, Atlanta, GA 30309

Job Type: Full-time

Pay: From $30.00 per hour

Schedule:

• Monday to Friday

Work Location: In person

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